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Every day, Kelly Engineering connects professionals with opportunities to advance their careers. We currently have an exciting contract opportunity with one of our leading clients!

**Title:** Field Service Technician

**Location:** Danvers, MA

**Duration:** 5 months

**Pay Rate:** $28.96 – $31.54/hour

Overview

+ Abiomed, an innovative medical device company, is focused on recovering hearts and saving lives.

+ This is an excellent opportunity for someone with strong electro-mechanical maintenance experience to work on a console that is directly responsible for critical patient monitoring.

+ Will be responsible for providing preventative and corrective maintenance on Abiomed electro-mechanical products received into the Danvers-based Service Depot

+ Will also provide basic telephone support to Abiomed’s customers and Abiomed’s field-based Sales, Marketing and Clinical Teams.

+ Will also assist the Engineering/Quality SPR Teams with complaint follow-up, investigation and closeout as required.

Responsibilities

+ Conducts preventative and corrective maintenance of electro-mechanical life support consoles

+ Maintains calibration standards as required for all test equipment used in the process of servicing

+ Provide internally based service as required to Abiomed’s pool of service loaners and marketing console

+ Provides basic telephone support to Abiomed’s customers, and Abiomed’s field-based Sales, Clinical and Marketing teams

+ Ensure an adequate level of service inventory is available to meet day-to-day service needs

+ Provides rotating 24/7 rotating on call service support coverage for customers and Abiomed’s field teams

+ Support manufacturing as required with testing and burn in of spare parts

+ Assist Engineering with Complaint Follow Up, including evaluation, testing, investigation and closeout

+ Document neatly and accurately all services performed

+ Communicate issues in a timely manner to manager and Admin team as required

+ Does comprehensive review of service history for each console prior to servicing

+ Ensures compliance to Regulatory standards, able to follow established SOPs, processes and procedures

+ Team player able to adapt and execute on individual and Team goals

Required Qualifications

+ High school diploma required.

+ AS/BS in Electrical or Mechanical Engineering Technology preferred or equivalent experience

+ Ability to adapt and execute to changing workload environment

+ Detail-oriented individual, focused on quality

+ Ability to follow written and verbal SOPs, and document work

+ Ability to lift and move up to 70 lbs.

Preferred Qualifications

+ Minimum of 3+ years of experience servicing and supporting electro-mechanical devices or consoles, or scientific instruments

+ Medical device experience strongly preferred

+ Working knowledge of SAP and Salesforce

+ Familiarity with general regulatory guidelines as it pertains to the servicing of medical devices

+ Manufacturing experience

Additional Information

+ Onsite / Monday – Friday / 8:00am – 5:00pm

+ Valid US Driver's license required

+ Must be legally authorized to work in the United States and not require future sponsorship for employment visa status (e.g. H1-B status) now or in the future

**Important information:** This position is recruited for by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States. Please contact Taryn Carbone ( [email protected] ) for immediate consideration.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.