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  • STA Support Engineer

    HTC Global Services Inc (Dearborn, MI)



    Apply Now

    JobDescription:

    In this position... Lead knowledge development in problem solving across the STA organization Provide technical support to colleagues as the subject matter expert in various problem-solving techniques and tools Provide coaching and support on projects as well as training exercises Complete project work on critical issues

     

    What you'll do...

     

    + Provide training to STA team members

    + Provide coaching to STA team members

    + Drive use of triage script for critical issues

    + Support Stage 3 disputes to provide objective analysis

    + VHM specific cradle to grave FASS/PAC support

    + Complete Engineering duties o Utilize process engineering skills to understand the physics used to create parts and trouble shoot problems.

    + Complete engineering analysis using CAE and free body diagrams to understand the forces applied to parts and systems that are causing things to break or wear out.

    + Calculate stress on parts and systems and the strength of parts and systems.

    + Calculate flow rate of air and fluids to understand problems related to power, cooling and heating systems.

    + Determine simple chemical equations of reactions occurring between materials

    + Analyze the stress strain curve properties for parts that are failing to understand why metals and plastics are causing problems.

    + Create or analyze electrical diagrams to help understand how systems are supposed to help diagnose problems.

    + Complete reliability engineering work with Weibull and other distributions to understand the failure rate to determine if issues are infant mortality or wear out conditions and also predict rate of future failures.

    + Use engineering skills to develop solutions to problems.

    + Utilize warranty systems and other data bases to identify the biggest issues and use the data to determine contrasts to help drive problem solving process.

    + Apply Strategic Problem Solving to use strategies to determine the physics, chemistry, electricity, etc. causing the failures and drive to resolution.

    + Use 6-Sigma skills including Measurement Systems Analysis, process capability, hypothesis tests, pairwise comparisons, Design of Experiments, Multi-vary analysis, multiple regression, reliability analysis, etc. to complete tests and analyze data.

    + Utilize the 3x5 why process to drive to systemic root cause and systemic improvements.

    Skills Required:

    + Quality Management, Problem Solving, PPAP processes , APQP, Six Sigma Methodology, Troubleshooting (Problem Solving)

    Experience Required:

    + Bachelor of Science/ Engineering, or equivalent technical / manufacturing aptitude

    + 2+ years of Plant Manufacturing experience

    + Problem Solving Skills – Black Belt (preferred) and Strategic Problem-Solving Knowledge

    + Proven analytical skills with a passion for 6 Sigma, exposure to Quality Tools and knowledge of problem solving techniques, data analysis and statistical tools.

    + Experience using Minitab

    + Ability to develop and present materials to senior leadership with short timelines

    + Strong communication and team building

    + Knowledge of vehicle or powertrain component commodities, functions and related features.

    + Ability to speak and write in English & Spanish language fluently to effectively communicate with the global team Ability to travel frequently to supplier sites up to 70%.

    Experience Preferred:

    + Electrical and physics knowledge

    + Knowledge on analyzing big data

    + Experience leading multiple complex assignments with demanding timelines

    + Knowledge of problem-solving tools

    + Knowledge of manufacturing processes

    + Quality experience

    Education Required:

    + Bachelor's Degree

    Additional Information :

    + Six Sigma Engineer

     

    #LI-CP1 #LI-Onsite

     

    What Makes HTC A Great Place To Build Your Future

     

    HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

     

    At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

     

    Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

     


    Apply Now



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    HTC Global Services Inc (Dearborn, MI)
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