• Bilingual Operations Administrator

    Manulife (Workman, MN)


    We are looking for a bilingual **,** highly motivated, team-oriented individual to join our Life Operations team as an Operations Specialist on a regular, full time basis.

     

    Reporting to the Associate Manager, SISIP Life Insurance Services, Manulife, you will be responsible for email support, member plan set-up, processing requests and administration of existing business, financial adjustments/calculation and billing of premium and policyholder support, as required.

    Position Responsibilities:

    + Receive death notifications, set-up life claims and provide administrative support to the Life Claims Assessor

    + Provide clerical support to the team & other daily administration duties

    + Handle emails from members and our policyholder

    + Prepare and submit policyholder notifications

    + Co-ordinate requirements / supports among operation teams

    + Support in ad-hoc projects or related tasks

    Required Qualifications:

    + Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec

    + Previous life insurance administration experience would be beneficial

    + Infectiously positive personality with a drive to succeed and a dedication to quality service

    + Stellar customer service and skills that demonstrate integrity

    + Excellent listening and interpersonal skills

    + Exceptional time management and organizational skills

    Preferred Qualifications:

    + Strong data analysis, decision-making ability with a real passion for solving problems

    + Superior attention to detail

    + Can effectively communicate ideas and recommendations to all levels of the organization

    + Results oriented and can manage multiple priorities and projects

    + Ability to take initiative and demonstrate good judgement

    + Solid collaboration skills with the ability to work autonomously

    + Ability to work in a demanding environment

    + Demonstrated proficiency in MS Word, MS Excel, MS Access

    When you join our team:

    + We’ll empower you to learn and grow the career you want.

    + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

    + As part of our global team, we’ll support you in shaping the future you want to see.

    \#LI-REMOTE

    •ニュライフとジョン・ハンコックについて

    •ニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/ lをご覧ください。

    •ニュライフは機会均等を是とする雇用主です

    •ニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

    •用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 [email protected] までご連絡をお願いします。

    Referenced Salary Location

    •ナダ,フルタイムリモート

    Working Arrangement

    •宅勤務

     

    Salary range is expected to be between

     

    $37,425.00 CAD - $62,375.00 CAD

     

    If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

     

    Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.