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Operations Manager – Multi-Site Warehouse Operations

**Pay Range:** $60,000 – $80,000 per year (based on experience)

**Job Type:** Full-Time

**Schedule:** Overtime, weekends, and holidays as required

**Travel:** Occasional (training, site visits, company events)

**Work Environment:** Refrigerated / Cold Storage Warehouse

Job Summary

The Operations Manager is responsible for overseeing the day-to-day operations of multiple warehouse locations, ensuring strong performance across safety, service, productivity, and profitability. This role partners closely with the General Manager or Director of Operations and cross-functional teams to drive continuous improvement, maintain compliance, and achieve operational and financial objectives.

This is a **hands-on, working supervisor role** . The operation runs lean, and the Operations Manager must be willing and able to step in on the floor—including operating a forklift—when staffing shortages occur.

Key Responsibilities

+ Oversee daily operations across multiple warehouse locations with focus on safety, service, productivity, and profitability

+ Lead, coach, and hold warehouse teams accountable for performance, attendance, and policy compliance

+ Manage operational KPIs, WMS reporting, and productivity metrics; analyze labor trends and drive efficiency improvements

+ Develop, implement, and enforce Standard Operating Procedures (SOPs) and safety standards

+ Lead Lean, Kaizen, and continuous improvement initiatives to reduce costs and improve quality

+ Maintain food safety compliance and audit readiness in food-grade warehouse environments

+ Ensure accurate payroll processing, timecard approvals, and labor management in coordination with HR

+ Manage financial performance including labor control, equipment quotes, invoice approvals, revenue/expense tracking, and P&L review

+ Partner with the Director of Operations on variance analysis and forecasting

+ Conduct warehouse, inventory, and safety audits to ensure OSHA, customer, and company compliance

+ Lead onboarding, training, forklift certification, and ongoing employee development

+ Perform behavior-based safety observations, accident investigations, and corrective action planning

+ Act as a **working supervisor** , operating warehouse equipment when needed to support staffing coverage

Qualifications

+ Minimum **5 years of 3PL warehouse management experience**

+ Experience managing **multi-site warehouse operations**

+ Strong working knowledge of warehouse operations including pallet-in/pallet-out, pick & pack, fulfillment, and inventory management

+ Proficiency with **Warehouse Management Systems (WMS)** and **RF/handheld scanners**

+ Hands-on **forklift operating experience** with ability to obtain Trainer certification

+ Experience leading **continuous improvement initiatives** (Lean, Kaizen, Six Sigma preferred)

+ Strong leadership, communication, and employee development skills

+ Proficient in **Microsoft Excel** and data analysis tools

+ Ability to work in a **refrigerated/cold storage environment**

+ Willingness to work **overtime, weekends, and holidays** as required

+ Ability to stoop, bend, push, pull, reach, and lift up to **50 lbs** regularly

+ **Must be able to pass a pre-employment background check and drug screening**

Additional Requirements

+ Must obtain **Industrial Truck Certification** through in-house training

+ Must comply with **PPE requirements** as outlined per facility guidelines

+ Occasional travel required for training and operational support

Working Conditions

+ Exposure to cold temperatures, dust, fumes, odors, and loud noise

+ Frequent walking, lifting, and equipment operation in a warehouse setting

LSI Staffing is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact our HR department at (316) 262-0162.