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Role Overview

Senior Leader Wanted: Report to VP and Manage High-Volume Healthcare Food Services in NYC

**Sodexo** is seeking an accomplished and strategic **General Manager 5 – Food Services** to lead the entire food and nutrition operation at a major healthcare account in the **New York Metro Region** .

This is a senior leadership position reporting directly to the Vice President of Operations. You will be responsible for overseeing all aspects of food service management, including patient dining, retail operations, financial performance, client relations, and managing a large, complex workforce. This role requires exceptional expertise in high-volume operations and deep experience leading union teams.

_Why Join Sodexo in the New York Metro Region?_

Join a globally recognized leader committed to improving the Quality of Life. This role offers:

+ **High Visibility:** Direct reporting line to the Vice President of Operations, offering high visibility and impact.

+ **Career Trajectory:** Unmatched opportunities for advancement and professional growth within Sodexo’s extensive North American network.

+ **Meaningful Work:** The chance to lead a vital service that directly contributes to patient care and community well-being in a major urban center.

What You'll Do

As General Manager 5, you will be the driving force behind the account's success, leading a significant team of 100+ union employees. Key areas of responsibility include:

+ **Operational Leadership:** Direct and oversee all food service programs, including Patient Dining, catering, and multiple high-volume Retail Dining outlets, ensuring the highest standards of safety, quality, and service.

+ **Labor Management & Relations:** Provide strong leadership and direction to a large, diverseunionized staff (approx. 150 employees). Manage labor relations, adherence to collective bargaining agreements, scheduling, and performance management to optimize efficiency and maintain positive employee relations.

+ **Financial Performance:** Assume full P&L responsibility for the account. Develop and execute strategic financial plans, including budgeting, cost controls, purchasing, and inventory management to achieve revenue and profitability targets.

+ **Client Relationship Management:** Serve as the primary point of contact for key client stakeholders. Foster a collaborative partnership focused on continuous improvement, innovation, and achieving world-class patient and customer satisfaction scores.

+ **Talent Development:** Mentor, develop, and coach a management team and frontline staff, building a culture of service excellence, compliance, and professional growth.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

+ Medical, Dental, Vision Care and Wellness Programs

+ 401(k) Plan with Matching Contributions

+ Paid Time Off and Company Holidays

+ Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

We are seeking a seasoned leader who possesses:

+ **Executive Presence and Strategic Vision:** Ability to operate at a senior level, making strategic decisions that impact both operational execution and long-term client success.

+ **Complex Healthcare Experience:** Deep understanding of managing high-volume food service within a complex hospital or major healthcare system environment.

+ **Union Expertise:** Proven, successful track record of managing large, unionized teams, interpreting collective bargaining agreements, and navigating labor relations.

+ **P&L Mastery:** Demonstrated ability to manage multi-million-dollar budgets and drive operational efficiencies that positively impact financial performance.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience – 5 years

Minimum Functional Experience – 5 years

**Location** _US-NY-BROOKLYN_

**System ID** _985288_

**Category** _Food Service_

**Employment Status** _Full-Time_

_Exempt_

**Posted Range** _$100800 to $152460_

**Company : Segment Desc** _HOSPITALS_

_On-Site_