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Change Management Specialist Senior

Job Type: **Human Resources/Training**

Pay Range **$106,893 to $125,756**

Location **Colorado Springs, CO**

Date First Posted **12/16/25**

Applications are being accepted through: 12/30/25

_*If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted._

Change Management Specialist Senior

Colorado Springs Utilities is seeking a Change Management Specialist. In this role, you will have the opportunity to work across the entire enterprise with stakeholders on highly visible projects and initiatives that will make a lasting impact on our utility operations. In partnership with program / project managers and leadership, you will be the catalyst for long-term success and viability of technological and operational changes across the organization.

How Will You Make an Impact?

+ Identifying and applying change management processes and tools to develop strategies to support adoption of changes required by projects or initiatives

+ Assessing the change impact through conducting impact analyses, assessing change readiness, and identifying key stakeholders

+ Identifying all business process changes and partnering with SMEs to ensure proper tracking and documentation of business processes

+ Identifying key messages about programs, changes, and benefits to ensure stakeholders receive detailed communication throughout the project

+ Partnering with trainers to ensure each business process is trained and resource tools provided to stakeholders; providing input on training needs and supporting the design and delivery of training programs

+ Developing plans for how the business unit will support employees after changes are implemented (e.g., business process checklists, floorwalkers, internal help desk, etc.)

+ Overseeing vendor-led organizational change management (OCM)/operational readiness initiatives in alignment with Colorado Springs Utilities’ methodology

Who You Are…

+ Skill in change management principles, assessments, plans, and business process reengineering and readiness is key for this role

+ Knowledge of and experience implementing change management methodologies and tools (e.g., ATD, Prosci, Kotter and LaMarsh)

+ Relevant and progressively responsible experience in a workforce development or organizational change management capacity

+ Ability to build and maintain strong relationships, influence, inspire action and decision-making, tactfully navigate challenging issues and ambiguous circumstances, and communicate ideas clearly and effectively

+ Possession of a Change Management Certification is valued

+ **_A valid, unrestricted driver's license is required for this role_**

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

- Exerts up to 10 lbs. of force occasionally and/or small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

- Positions in this class typically require talking, hearing, seeing and repetitive motions within an office working environment.

Who We Are...

+ One of the largest four-service public utilities in the nation (over 500,000 customers)

+ A national leader in reliability (power on an average of 99.991% of the time)

+ Diamond Designation recipient from the American Public Power Association – a utility sector leader in reliability, safety, workforce development, and system improvements

+ Located at the base of the Rocky Mountains as one of the most desired cities to live in the United States (U.S. News & World Report)

Live and Work in Colorado Springs! (https://coloradospringschamberedc.com/live-work/)

Our Commitment to Our Employees…

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off** **to Recharge

+ Vacation – Start with 13 days annually, increasing to 24 days with tenure

+ Personal Leave –3 days per year

+ Paid Holidays –12 paid holidays per year

+ Sick Leave – 12 days per year for personal or family health needs

+ Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

+ Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility

+ Zero Health: Access to hundreds of medical services at no cost

+ Dental & Vision: Two dental plans and one vision plan

+ Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy

+ Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities

+ Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses

+ Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

+ Pension Plan: Colorado PERA provides retirement benefits and peace of mind

+ Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans

+ Disability Coverage: Short-Term and Long-Term Disability insurance available

+ Life Insurance: Employer-paid coverage with optional supplemental plans

+ Long-Term Care Insurance: Available for purchase to support extended care needs

Additional Support

+ Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance

+ Tuition Reimbursement: Up to $5,250 annually to support continued education

+ Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness

_ATTENTION_** **_:_

+ _All positions will be posted for a minimum of 5 calendar days._

+ _Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate._

+ _Colorado Springs Utilities does not sponsor work visas of any kind, including H-1B, TN, or F-1 student visas (with or without OPT or STEM work authorization), or any other employment-based visas._ **_All eligible applicants must be authorized to work in the United States and work authorization must not be based on any work visa._**

**Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer.** Colorado Springs Utilities is committed to the principles of Affirmative Action and Equal Opportunity in accord with Vietnam Era Veterans Readjustment Assistance Act, 38 U.S.C. § 4212, as amended (VEVRAA), and § 503 of the Rehabilitation Act of 1973, as amended (§ 503). In addition, no person shall be unlawfully discriminated against because of race, color, creed, national origin or ancestry, sex (including pregnancy, gender identity, gender expression, and sexual orientation), age, religion, veteran status, disability, genetic information, marital status, or any other basis protected under state or federal law. Human Resources shall assure Colorado Springs Utilities’ benefits, classification, compensation, employee development, employee relations, and employment programs, conform to current legal and regulatory requirements and the provisions of Colorado Springs Utilities’ Affirmative Action Plan in accordance with VEVRAA and § 503.

**Accessibility Accommodations** . If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at [email protected] or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

**E-Verify and Right to Work Notice** . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: http://coloradospringsutilities.jobs/applicants-rights-and-responsibilities/ . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

**Have a question?** If you have a question about a position or need assistance from a recruiter, email us at [email protected] or call 719-668-7500.

Job Type: Human Resources/Training