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Job Description for System Administrator

JOB SUMMARY

The System Administrator is responsible for designing, implementing, and maintaining complex IT systems and solutions for the company and its affiliated partners, identifying and resolving advanced technical issues, and ensuring the reliability and performance of existing systems. This role requires effective communication with peers, leadership, and external partners, acting as a liaison to vendors, onsite tenants, and staff to translate business needs into technical plans. The System Administrator will manage performance, capacity, and future forecasting; evaluate products and provide recommendations for hardware and software purchases; develop and routinely test disaster recovery plans; and influence work priorities, technical decisions, and operating procedures at the team or project level.

Job responsibilities include but are not limited to:

+ Responsible for installation, patching, account provisioning, and administration of Windows servers, applications, and data storage systems relating to NY Creates and its affiliated partners.

+ Support all Microsoft server related general roles (AD, DHCP, DNS, File and Printer shares)

+ There will be a heavy focus on supporting Microsoft 365 cloud solutions.

+ Perform support for desktops, laptops, servers, and mobile devices.

+ Participate in design discussions for new hardware, network, cloud, or application deployments.

+ Accountable for successful delivery of assigned tasks and projects.

+ Continuously research and evaluate emerging technologies and trends within the IT industry.

+ Perform situation analysis and make recommendations for solutions.

+ Focus on providing a stable and secure environment.

+ Ability to work independently as well as part of a team.

+ Technical competencies in: Microsoft 365 suite of applications, Exchange, Teams, Sharepoint administration, Active Directory, Microsoft Group Policy, Azure Intune, SCCM, WSUS, Windows administration for Server 2016 and greater, PowerShell, VMWare, MFA

Job Requirements:

Minimum Requirements for System Administrator

+ Associate degree in information technology, Computer Science degree from college or University accredited by the US Department of Education internationally recognized accrediting organization OR related field with 5 plus years of experience working in an organization's IT systems environment is recommended.

+ Must have a minimum of 5 years' experience with server and network typologies and the ability to quickly learn and use new technologies, as well as how to integrate them with existing systems.

+ Microsoft 365, Azure, and / or server advanced certifications.

+ Must demonstrate effective problem solving and analytical skills.

+ Demonstrated knowledge of implementing and management of various security measures, such as firewalls, intrusion detection and prevention systems, anti-virus software, and encryption tools.

+ Possess knowledge of best practices for maintaining information security.

+ Ability to handle confidential and sensitive information responsibly.

+ Must be able to communicate clearly and effectively, and display patience and understanding when working with other employees who struggle to master new technologies.

+ Ability to work calmly and methodically under pressure and against tight deadlines.

+ Ability to work within a team as well as independently; demonstrated.

+ Ability to multitask, adapt to changes quickly, stay productive, and manage your time efficiently

This position is contingent on the satisfactory completion of a background check; this position may require annual background checks.

PREFERRED REQUIREMENTS

+ Bachelor's degree preferred in computer science or a related field and/or Technical School or related experience and/or training or equivalent combination of education and experience.

+ Artificial intelligence (AI) experience/administration

+ NetApp (or equivalent shared storage) administration

+ ListServ administration

+ Mobile Device Management

+ Disaster Recovery / Backup Experience

+ Knowledge of CMMC Level 2 Compliance

Don't meet every requirement? At NY Creates we are dedicated to building a welcoming workplace. If you are excited about working for NY Creates but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit or a fit for another role at NY Creates.

Benefits

+ Medical, Vision, and Dental

+ Competitive Pay and PTO

+ Flexible Heath Spending and Dependent Care Accounts

+ Basic / Optional Life Insurance

+ Post-Retirement Health Insurance

+ Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service.

+ Optional employee contributed retirement account

Salary Range: $85,000- $110,000/ Annual

*Posted salary ranges re determined upon experience and education.

Additional Information:

NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required.

For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations.

Employment is with the Research Foundation for SUNY. The Research Foundation is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at 518-437-8686.