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Account Supervisor
- Publicis Groupe (Minneapolis, MN)
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Company description
Catapult is a conversion marketing agency, where branding and buying are part of a total solution. We can do this because like any good agency, we understand consumers. But we also know what drives purchase behaviors, and the hard realities of retail and transactional channels, where brands must win. Our data-driven approach identifies the core, actionable insights that inspire brilliant creative with the power to convert consumers into shoppers, shoppers into buyers, and buyers into loyal advocates. Headquartered in Westport, CT, Catapult leverages the expertise of more than 350 employees across 12 offices located near the HQ offices of major retailers across the U.S., and globally.
Overview
An Account Supervisor demonstrates market insights and contributes to the strategic marketing plan. Provides day-to-day leadership of the strategic plan execution and ensures creative product achieves client’s and agency’s objectives. The Account Supervisor also oversees the day-to-day execution and ensures high-quality, cost-effective results. This role is responsible for maximizing the client’s budget by looking for timely, strategic solutions.
Responsibilities
Client
+ Acts as a client advisor for strategic marketing issues; partners with client to develop marketing strategies that inform creative briefs
+ Communicates with client regularly to obtain updates on the client’s business
+ Contributes ideas for innovative, comprehensive marketing solutions that build the client’s brand with local financial advisors
+ Draws on knowledge of the integrated communications industry and theory to create innovative, comprehensive marketing solutions that build the client’s brand with local financial advisors
+ Anticipates potential changes and obstacles with the client’s business and/or our relationship and involves the appropriate resources to bring resolution requirements
+ Projects optimism and calm in the face of challenges
+ Has global knowledge of client and brand initiatives, also has a grasp on client competitors
+ Analyzes and communicates in market results and monitors brand threats and opportunities
+ Possesses a thorough understanding of the client’s business, brands and industry, including the client’s cost and time parameters
+ Leverages business knowledge and knowledge of client’s business objectives to meet or exceed client delivery
+ Builds strong, trusting client relationships to build hunger for bold, untested ideas
+ Understands client’s communications measurement tools well enough to influence decisions related to results
+ Conducts all client meetings
+ Facilitates development and delivery of all value-added requests
+ Presents new ideas and innovative approaches to solving client business issues
+ Identifies opportunities and makes suggestions for action
+ Responsible for obtaining client’s approval on production cost estimates
+ Obtains final client approvals
+ Works with client to identify opportunities for future improvements
+ Oversees the fulfillment of competitive requests
+ Presents ideas with clarity and persuasive impact
Creative
+ Provides business information to and develops creative briefs with Planning
+ Oversees execution from initial concept through final measurement
+ Ensures creative product is developed according to deliverables
+ Anticipates issues in the creative and production processes and works to avoid them
+ Addresses client/internal questions related to the briefs throughout the creative process
+ Provides guidance and oversees timing, budget and legal for creative briefing
+ Provides meaningful feedback on the creative brief, possesses proven creative influence
+ Conducts testing meetings; identifies key learnings and creative implications
+ Ensures the archiving of creative work and strategic documents
Project Management
+ Collaborates with strategy, media and creative teams in the development of the agency’s recommendation for advertising mix
+ Collaborates with VP, Director to develop yearly deliverables plan and production budget
+ Monitors project scope and helps define project resource requirements
+ Optimizes use of team’s time and resources on each project
+ Helps others execute complex ideas
+ Manages ways to bring ideas to life across departments and within budget and timing parameters
+ Gains support and ownership of all key stakeholders to execute project plans on time and budget
+ Conducts production meeting and internal and external reviews of work
+ Approves individual project plans and timelines
+ Reviews production cost estimates and confirms client approval
+ Troubleshoots issues with cross-functional Account team daily
+ Maintains quality assurance and continually improves work processes driving toward flawless execution that exceed client expectations
+ Supervises the writing of weekly status report and attends internal and external status meetings
+ Determines alternate methods of meeting project deadlines/goals
+ Understands P&L issues and identifies opportunities to reduce costs
+ Understands the meaning and impact of key financial measures and how to use financial analysis to create project cost and budgeting
Leadership
+ Creates a positive agency/team culture
+ Reinforces roles and accountabilities internally and with the client
+ Identifies opportunities to incorporate sister agencies and ensures strategic alignment
+ Encourages the team to contribute new, innovative ideas for improving the agency’s strategic, competitive advantage
+ Helps people see how they fit into the account’s and agency’s vision
+ Confronts others constructively on important issues and problems
+ Deals well with conflict and overcomes objections
+ Identifies opportunities to utilize the entire agency and sister companies to get the best ideas to market
+ Guides, advises, assistants and stimulates all team members with the explicit goal of developing the agency’s account management talent
+ Is concerned with agency’s profitability, and is alert to opportunities to build additional business from clients
+ Demonstrates a commitment to the agency “team” as part of a positive mindset about the work, the client, and agency staff that in involved
+ Demonstrate unity behind team and agency decision-making
Qualifications
+ 6+ years experience
+ Works seamlessly across agency functions
+ Manages conflict in a way that moves the team forward
+ Approaches each assignment with curiosity, open-mindedness and forward-thinking
+ Shares information, ideas and opinions in a way that contributes to solutions
+ Collaborative team member that actively seeks out and tries to understand the opinions of others. Listens well
+ Effectively communicates, informs and involves others to achieve shared objective
+ Passionate about ideas, brands, the agency and our clients’ business
+ Looks for opportunities to expand current relationships
+ Demonstrates a strong work ethic that is determined, tenacious and tireless, a bias for action and extraordinary dedication to results
+ Is comfortable with uncertainty, change and pressure
+ Thinks through problems by quickly narrowing in on core issues and identifying innovative and effective solutions
+ Stays abreast of industry, client and category trends
+ Generates and pursues innovative ideas to improve the client’s and the agency’s business
+ Works to pursue the of best creative ideas and creates an environment supportive of the best creative
+ Acts in accordance with a set of world class professionals and personal standards
Additional information
Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected] .
Compensation Range: $73,910 - $106,26 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 1/27/2026.
All your information will be kept confidential according to EEO guidelines.
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