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Enrollment Bursar Coord

POSITION DETAILS

The CUNY School of Labor and Urban Studies (SLU) is the 25th and newest unit of the City University of New York. The school is dedicated to public service and social justice. It offers

undergraduate and graduate certificate and degree programs in labor relations, public policy, public administration, health care administration, community studies, community leaders, labor studies, and urban studies. These programs are designed to meet the needs of working adults as well as traditional-age college students who seek to learn more about the challenges confronting poor and working-class populations in the workplace and the community. Its faculty includes distinguished scholars in the social sciences and expert practitioners in government, labor, and public service.

Reporting to the Student Financials Director, the Student Financials Coordinator is primarily responsible for assisting students in meeting college financial obligations and resolving student

account issues. The Student Financials Coordinator will:

• Provides administrative support and front-line assistance to students regarding billing,

payments, and general account-related inquiries, escalating complex issues as needed.

• Offers basic guidance to students on available payment options, referring them to

appropriate staff for detailed inquiries.

• Coordinates and processes student refunds in compliance with university policy and

procedures.

• Assists with cashiering functions, including accepting payments, issuing receipts, and

supporting daily reconciliation processes under supervision.

• Prepares and submit student refund requests related to overpayments or course changes,

following established procedures and under direction.

• Assists with processing waivers, charges, and payments tied to institutional and externally

funded tuition programs.

• Aids with billing and tracking of third-party contracts and union tuition benefits, including

data entry and record maintenance.

Confidential: CUNY Human Resources

• Supports collection and outreach efforts to address past-due balances and assist in

improving revenue collection outcomes.

• Responds to 1098-T tax inquiries and flag discrepancies for review by senior staff.

• Coordinates with the accounting office on the receipt and processing of ACH, wire transfers,

and external tuition payments.

• Provides clerical and data entry support for scholarship processing, including system

updates, basic troubleshooting, and student communications.

• Performs related duties as assigned.

Note: Flexible/hybrid work arrangements are possible

QUALIFICATIONS

Bachelor's Degree required.

Preferred Qualifications:

• Experience in Higher Education preferred.

• Excellent verbal and written communication skills required.

• Excellent organizational, time management and interpersonal skills required.

• Ability to work in a team-oriented environment is essential.

• Evening and weekend hours may be required.

CUNY TITLE OVERVIEW

Provides operational support for a College student accounts function.

- Performs processing, collection, reconciliation and maintenance of student receivables

- Counsels students in meeting college financial obligations including current tuition, prior receivables and methods of payment; responds to student account inquiries

- Maintains revenue files; prepares reports as required

- Assists in the review of student accounts; identifies and reports delinquent accounts

- May assist in the evaluation and verification of student eligibility for various loans and grants

- Provides support to ensure the smooth flow of business operations and completion of required administrative tasks within the office; may supervise clerical and/or part-time staff

- Performs related duties as assigned.

Job Title Name: Enrollment Bursar Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary range is $72,236 – $82,297 commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications

outlined. The direct link to the job opening from external sources is: Current CUNY employees must apply through CUNYfirst Employee Self Service using your login

credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Self Service >Recruiting Activities >Careers >Managerial and Professional/

CLOSING DATE

January 12, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31418

Location

Sch. of Labor & Urban Studies