• Senior IT Infrastructure Engineer

    Lumen (Albany, NY)


    About Lumen

     

    Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

     

    We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

     

    The Role

     

    We are seeking a highly skilled Senior IT Infrastructure Engineer to join our Internal Network Services team. This role is responsible for planning, designing, implementing, and maintaining enterprise-level network and infrastructure systems to ensure reliability, scalability, and security across the organization. A key focus will be circuit provisioning for network connectivity, along with application management tasks supporting business-critical systems. The ideal candidate will also bring a strong interest in cloud technologies and automation scripting to help modernize and streamline infrastructure operations. This position requires solid technical skills, problem-solving ability, and collaboration with cross-functional teams to deliver effective solutions while maintaining high availability and security standards.

     

    Location

     

    This is a work from home position from anywhere within the US.

    The Main Responsibilities

    + Design, implement, and maintain enterprise infrastructure solutions, including servers, storage, virtualization, networking, and cloud-based systems.

    + Provision and manage network circuits, ensuring timely activation, configuration, and accurate documentation.

    + Perform application management tasks, including installation, configuration, patching, and troubleshooting for supported enterprise applications.

    + Monitor and optimize system performance, capacity planning, and disaster recovery strategies.

    + Collaborate with cross-functional teams and vendors to support deployments, upgrades, and business-focused solutions.

    + Ensure compliance with security standards and implement best practices for system hardening.

    + Document processes, configurations, and architecture for operational excellence.

    + Contribute to infrastructure-as-code initiatives for network, server, and database deployments.

    + Utilize automation tools and scripting to streamline deployments and improve operational efficiency.

    + Contribute to modernization efforts by leveraging cloud technologies and integration with on-premises systems.

    What We Look For in a Candidate

    + Strong background in application management, including installation, configuration, patching, and troubleshooting.

    + Solid understanding of networking fundamentals, virtualization (VMware, Hyper-V), and Windows/Linux environments.

    + Familiarity with cloud platforms (Azure, AWS) and experience with automation scripting (PowerShell, Python) to streamline operations.

    + Understanding of database systems, including security policies, user access, performance, and troubleshooting.

    + Experience with application management, including installation, configuration, patching, and troubleshooting.

    + Knowledge of security best practices, backup solutions, and disaster recovery planning.

    + Excellent problem-solving skills and ability to work collaboratively across teams.

    Desired Skills

    + Understanding of enterprise network security systems, including firewalls, IDS/IPS, and DDoS

    + Experience with circuit provisioning and vendor coordination for network connectivity

    + Familiarity with monitoring tools such as SolarWinds and Nagios for proactive system management.and Industry certifications such as Microsoft Certified: Azure Administrator, VMware VCP, or similar credentials.

    Experience

    + Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

    + 5+ years of experience in IT infrastructure engineering or systems administration.

     

    Compensation

     

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    Location Based Pay Ranges:

    $82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

     

    $87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

     

    $91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

     

    Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

    Learn more about Lumen's:

    + Benefits (https://jobs.lumen.com/global/en/benefits-statement)

    + Bonus Structure

     

    \#LI-Remote

     

    Requisition #: 340931

     

    Background Screening

     

    If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

     

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

     

    Equal Employment Opportunities

     

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

     

    Disclaimer

     

    The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

     

    In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

     

    Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.