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Adecco is hiring immediately for an **Assistant Manager – CRM** with a local client in **Fountain Valley, CA!** Apply now if you meet the qualifications listed below!

+ **Pay:** $ 25.00/hr

+ **Shift/Hours: Onsite**

+ Monday - Friday 8:00am – 5:00pm

We are seeking an Assistant Manager to support the Senior Manager, CRM & Digital CX in the development and management of the Retailer CRM program, and ongoing integration of CRM communications across disciplines. The Assistant Manager will assist in day-to-day CRM marketing projects including campaigns, launches, and regular CRM communications. Must possess great communication and collaboration skills with an ability to work on multiple projects at once in a fast-paced environment.

RESPONSIBILITIES:

Retailer CRM Program

• Collaborate with the Genesis Owner Marketing team to develop an enhanced Retail sales marketing program.

• Define and develop the new program objectives, technical integrations, and business rules.

• Establish success metrics of the program and provide consistent reporting to multiple stakeholders.

• Develop and deliver presentations and educational materials to Field and internal teams to generate awareness of the program and increase participation from Retailers.

• Provide program reporting to Senior leadership with insights and recommendations if improvements are needed.

• Act as the liaison between the Marketing and Owner Marketing teams with regular touch bases and collaboration between the groups. Develop and propose cohesive communication strategies.

• Collaborates and effectively communicates all activities across all internal departments, regional and field staff, and vendors.

Ongoing CRM Duties

• Support the Genesis CRM team in the daily management of agency partners to execute on brand CRM campaigns.

• Tasks include, but are not limited to audience communication strategy, creative reviews, testing, reporting, and timeline management with the vendor.

• Will be required to attend internal briefings and collaborate with other team members to develop a recommended communication/support plan to provide to agency for direction.

• Collaborate with media, brand and website development teams to help coordinate campaign execution.

• Collaborate with other departments including technical teams, Finance, Legal, and CSR to coordinate project milestones and incorporation into programs.

• Assist in the development of presentations and reporting for Senior leadership and Executives.

• Assist in the strategic planning & development of next generation CRM business, from concept through completion using new technologies and opportunities, personalized communications/customer journey, streamlined communications, ensuring cohesion with digital, social and other Genesis initiatives.

• Develops documents to share the status and calendar of all CRM projects.

• Champions new ideas and inspires the agency to push for innovative CRM initiatives and programs.

• Manages assigned campaign timelines and regularly communicates status to all stakeholders.

• Position requires ability to problem solve, make decisions and operate with an entrepreneurial spirit within the framework of a team concept.

• Manage workflow and the ability to work across departments, along with the wider GMA teams.

• Ensure that the agency is executed against developed strategies for all programs.

• Resolve issues and communicate to management and business partners.

• Manage activities and performance of agency and other service providers.

QUALIFICATIONS** **:

• Five plus years of Marketing/Advertising experience.

• At least 2 -3 years of experience in CRM marketing.

• Experience within automotive industry desired.

• Agency and or/ related client-side experience desired.

• Experience working in a fast-paced environment.

• Luxury experience preferred.

• Position requires ability to problem solve and operate with an entrepreneurial spirit within the framework of a team concept.

• Ability to manage high-paced environment with multiple projects and agency personnel.

• Ability to develop strong interpersonal relationships at a variety of levels; Executive, Managerial, Field Staff, subordinate and agency hierarchy of personnel.

**Pay Details:** $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.