• CWR Customer Service Rep I

    Adecco US, Inc. (Laredo, TX)


    Customer Service Representative!

     

    Creative, competitive, fun work environment. If you love making a difference in people's lives, this is the job for you!

     

    As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service by working with customers, business partners, and drivers to meet our commitments.

    Responsibilities for the Customer Service Representative include but are not limited to:

    + Assisting customers and business partners via telephone and email.

    + Handling customer complaints in a calm, professional manner, and diagnosing/resolving problems or issues.

    + Monitoring the progress of delivery routes, scanning haul-away pods, and verifying stamps.

    + Processing changes or cancellations to delivery orders and maintaining high standards of service.

    Candidates must meet the following requirements to be considered:

    + Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.

    + Strong customer service skills and the ability to satisfactorily resolve issues.

    + Solid ability to multitask with exceptional organizational skills.

    + Ability to thrive under pressure while delivering solutions that exceed customer expectations.

    + _Preferred:_ High school diploma or equivalent and 1-year related experience, preferably within a call center environment.

     

    What's in this for you?

     

    + Pay starting at $16.00 per hour.

    + Work schedule: Mon to Fri 9:00 AM - 6:00 PM.

    + Office work environment in Laredo, TX with a passionate team motivated by fast-paced innovation.

    + Opportunities for career advancement regardless of your background.

    + Access to Adecco’s Aspire Academy with thousands of free upskilling courses.

     

    Click apply to be considered for this Customer Service Representative job in **Laredo, TX** ! After submitting your application, you can choose to answer a few quick questions to be prequalified for the job, and you will have the opportunity to schedule an immediate interview.

     

    **Pay Details:** $16.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    Military connected talent encouraged to apply

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.