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The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.

One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Cage Manager – Join Our Leadership Team!

Are you an experienced leader with a passion for operational excellence and integrity? We’re looking for a Cage Manager to oversee the daily operations of our Cage department and ensure compliance, security, and exceptional guest service.

Job Purpose:

Manages daily operations of the Cage Operations department.

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

+ Ensures the efficiency of the Cage Operations department by scheduling and assigning duties to Cage Shift Managers, preparing and implementing approved budget and strategic plans, monitoring staff schedules, submitting time and attendance documentation to appropriate personnel, processing necessary Human Resources documentation, communicating pertinent departmental information to staff, ensuring policies, procedures and regulatory requirements are observed, reviewing departmental paperwork for accuracy, setting foreign exchange rate margins, and monitoring bank rolls. - 25%

+ Protects casino assets and maximizes integrity by generating cash handling policies and procedures, identifying and reporting procedural irregularities to the Gaming Commission and/or appropriate departments according to the established procedures, cooperating with investigations and audits, interpreting current and new regulatory requirements, performing process audits, and providing the Casino Operations Controller with regular feedback. - 25%

+ Ensures the integrity of the Cage Operations department by monitoring and ensuring adherence to Title 31, OFAC, FinCen, and IRS Regulations, and identifying, correcting, testing and removing out of compliance activities. – 25%

+ Ensures positive guest relations by maintaining visibility on the casino floor, reviewing and resolving guests’ concerns and disputes, and promoting casino promotions and gaming opportunities. – 10%

+ Develops Cage Operations team members by scheduling individuals for departmental training, training team members, providing direct and consistent instruction and guidance on policy and procedure application, preparing, reviewing, and conducting performance appraisals, and providing counseling, guidance, and corrective actions as needed. - 10%

+ Hires qualified candidates by reviewing online applications, interviewing applicants, and selecting best qualified candidates. - 5%

Education and Experience:

Essential:

+ Bachelor’s Degree in Business Administration or related field or equivalent experience

+ 5 years cash management experience

+ 5 years supervisory experience (over 30 people)

Desirable:

+ Banking experience

+ Inventory control experience

+ Tribal gaming management experience

Skills and Knowledge:

Essential:

+ Knowledge of cash management principles and practices

+ Knowledge of Title 31 regulatory requirements

+ Knowledge of IRS payment requirements

+ Ability to read, analyze and interpret Cage Operations and financial data

+ Ability to research and reconcile monetary discrepancies

+ Ability to evaluate situations and make sound judgements

+ Ability to develop and implement departmental policies and procedures

+ Ability to complete forms, documents, and written reports

+ Ability to manage and provide leadership and guidance to staff

+ Ability to communicate effectively in the English language

+ Ability to perform simple mathematical calculations

+ Ability to maintain professionalism and composure

+ Ability to accept constructive criticism

+ Ability to prioritize, delegate, and monitor multiple tasks and assignments

+ Record-keeping and organizational skills

+ Proficiency in MS Word and Excel

+ Ability to work in a smoking environment

Desirable:

+ In-depth knowledge of cash management, cash protection, inventory, and accounting concepts and procedures

Supervisory/Managerial Accountability:

Direct: Cage Assistant Manager, Cage Shift Manager, Cage Administrative Manager

Indirect: All Cage Operations department personnel

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

Job Details

Pay Type Salary