• Tech Ops Specialist

    Amazon (Greencastle, PA)


    Description

    Technical Operations Specialist

    re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides services to other Amazon companies. We specialize in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!

     

    re:Cycle Reverse Logistics is looking for a Technical Operations Specialist for its Reverse Logistics operation based in Greencastle, PA. Our mission is to manage and scale information technology asset disposition (ITAD) services for used electronics and electronic equipment (UEEE) through secure and environmentally sustainable practices supporting asset recovery, reuse, recycling, and other circular economy initiatives.

     

    The Technical Operations Specialist will lead operations through third-party services and Amazon personnel. This position manages reverse logistics operations, impacts business outcomes, and focuses on customer needs by improving processes for a more effective supply chain. The role collaborates with cross functional departments such as Legal, Security, Environmental Health and Safety (EH&S), Procurement, Hardware Engineering, Software Development, and Commercial and planning.

     

    Key job responsibilities

    Key Responsibilities:

    • Drive process optimization through exceptional process-flow knowledge, program management, and customer obsession

    • Manage reverse logistics inventory flows between Data Centers, 3P de-manufacturer, and internal stakeholders to maintain optimal inventory levels

    • Implement process improvements through software integration, hardware deployment, and data analysis

    • Act as primary Point of Contact (POC) for operational stakeholders

    • Create and enhance operational processes based on business needs

    • Present data-driven business reviews to senior management on supply chain strategy and improvements

    • Develop Standard Operating Procedures (SOPs) and Risk Assessments for safe operations

    • Create process flow maps aligned with security requirements

    • Implement RACI matrices to clarify stakeholder responsibilities

    Basic Qualifications

    - Experience in Project Controls Standards subject matter, including Estimating, Cost Management, Cost Forecasting, Schedule Management, Progress Measurement, Change Management, Risk Management, WBS/CBS/SBS, Cash-Flow (VOWD), and Benchmarking

     

    - Bachelor's Degree or 4+ years of experience in a related role/field

     

    - 4+ years of experience as a People Manager leading variable cost center teams

     

    - 6+ years of experience using Web-based applications such as a Warehouse Management System, Inventory Management System or similar

    Preferred Qualifications

    - Data Center ITAD experience and knowledge of various type of hardware and media storage devices

     

    - Strong demonstration of verbal and written communication skills

     

    - Proficiency of Six Sigma/Lean processes and a proven track record in process improvement

     

    - Reverse Logistics operations background

     

    - Experience leading technical teams

     

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

     

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

     

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,400/year in our lowest geographic market up to $239,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.