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Production Supervisor

Requisition ID:

71442

Date:

Dec 16, 2025

Location:

Scottsdale, AZ, US

Department:

Operations

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

This position requires 2nd shift - 5pm - 5:15am Sunday through Tuesday and every other Saturday

In this role, you will supervise employees in a manufacturing and assembly environment: plans and assigns work, implements policies and procedures and recommends improvements in production methods, equipment, operating procedures and working conditions.

Essential Duties and Responsibilities

Ensures effective employee relations. Provides coaching, development, and performance reviews. Adminsters the hiring, termination, and disciplinary process for production area personnel. Resolves employee issues through problem resolution.

Responsible for ensuring applicable training and compliance associated with work area and products.

Responsible for shift personnel scheduling and assignmenets, verbal communications and visual checks of all work activity for the duration of each assignment shift, ensuring that quality requirements are being fulfilled.

Provides feedback to proper departments regarding production, quality, engineering, and personnel issues.

Direct and assist training of all production floor positions; topics include, but not limited to: SOPs, WIs, SPCs, and FDA regulations.

Ensures work areas are kept clean, orderly, and safe. Makes frequent safety inspections with follow-through reporting and/or corrective actions, including work related injuries.

Responsible for finalizing all necessary data that is required for a timely, shift-to-shift transition, ensuring completeness and accuracy.

All interactions, workflow, productivity levels, and quality standards are implemented with a "Customer Service" approach to both internal and external customers.

Assists in the decision-making process in regard to cycle standards and process changes.

Lead continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.

Performs other duties as assigned based on business needs.

Education

+ High School Diploma/GED Required

+ Bachelor's Degree Preferred

Work Experience

+ Experience: Minimum 5 years of relevant work experience.

+ Proficient with computer programs (Excel, Word, PowerPoint, Access, etc.)

Preferred Knowledge, Skills and Abilities

Previous supervisory experience in manufacturing preferred.

Must have effective problem solving and interpersonal skills

Proficient with computer programs (Excel, Word, PowerPoint, Access, etc.)

Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description

Support and contribute in Lean Sigma programs and activities towards delivery of the set target

Able to comply with the company’s safety policy and quality policy at all times

License and Certifications

+ Health Services\First Aid Certification Certification in First Aid Upon Hire preferred or

+ Health Services\Cardiopulmonary Resuscitation (CPR) CPR Upon Hire preferred

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

Additional Requirements

+ Manufacturing environment

+ Occasionally required to work on different shifts.

+ Regularly uses hands and fingers to operate objects, tools or controls. Frequently required to stand, talk and hear for long periods of time.

+ Must occasionally lift and/or move up to 35 pounds

+ Specific vision abilities may be needed by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

+ Ability to suit up in appropriate clean room uniform - in conjunction with all annual testing / certification processes.

+ Regularly wear base clean room uniform, head and face guards, gloves and safety glasses, safety goggles, safety shoes

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

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**Nearest Major Market:** Phoenix