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You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the Employee Benefits Guide (https://www.billingsclinic.com/app/files/public/8786e5d8-f08c-4b2a-89b8-16197604bfee/NEO/Staff Benefits Guide.pdf) .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more!

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting. Click here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more!

Medical Assistant & Surgery Scheduler (Full-time/Cody)

CODY ORTHOPEDICS - 6761 (BILLINGS CLINIC CODY ORTHOPEDICS & NEUROSURGERY)

req11079

Shift: Day

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)

Starting Wage DOE: $17.00 - 21.25

Under general supervision, the Medical Assistant assists in the delivery of patient care/treatment and provides clerical and administrative support. Works collaboratively with the Physician, Non-Physician Provider, RN, LPN, and other departmental personnel to meet the physical, psychosocial, educational, and spiritual needs of the patient and family.

The Surgery Scheduler is responsible for coordinating clerical and administrative support functions within the orthopedic surgery department. Supports unit activities to ensure smooth functioning of the surgical process and assures the appropriate clinical and insurance information is collected for the surgery scheduled.

Essential Job Functions

Medical Assistant Duties:

• Prepares room, equipment and supplies as dictated by a particular examination, patient’s needs, and Billings Clinic exam and procedure room cleaning guidelines.

• Orders and maintains clinical and office supplies and equipment as directed.

• Maintains patient files, records and other information. Adheres to confidentiality requirements.

• Receives and prepares patient for examination and treatment as directed.

• Obtains and records history and vital signs.

• May assist in preparing for minor or routine procedures and physical exams.

• Charts and documents in medical record.

• Collects laboratory specimens as needed.

• Cleans and disinfects equipment per Billings Clinic sterile processing guidelines.

• Administers influenza vaccine, pneumococcal vaccines, and Td/TDAP to patients age 18 or older with appropriate completion of competency requirements.

• Provides instruction to patients as directed by physician, non-physician provider or documented in policies and procedures.

Surgery Scheduler Duties:

• Responsibilities include but are not limited to, referral processing, scheduling surgeries, collecting required documentation/ records and physician relationships,

• Provides routine administrative and secretarial support to the department staff including answering incoming telephone lines and call coordination, surgery scheduling, and file management.

• Maintains a detailed knowledge of the surgery scheduling processes, functionality and structure to ensure Orthopedic Surgery Scheduling is seamless. Understands the implications of the data and how the data is utilized. • Participates in maintaining the integrity of the system data.

• Develops and maintains records and files in an organized manner.

• Communicates appropriately with customers to identify concerns and issues, investigates and coordinates resolution of non-routine problems.

• Initiates appropriate follow-up to ensure that all matters requiring attention are addressed promptly and efficiently.

• Designs and produces documents, forms, reports and data graphs for projects and programs based on needs identified by the staff and/or leadership. Duties include data gathering, database extractions, and data analysis for various projects and preparation of a variety of reports and data graphs requiring independent judgment with minimal supervision.

• Communication with patient on expectations, e.g. being late for scheduled appointment, wait times.

• Able to assist with patient service assistance needs as necessary and provide service recovery, e.g. coffee cards, lunch, gas cards.

• Work with leadership on service recovery as needed

Note:

• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Minimum Qualifications

Education

• High school diploma or GED equivalent

• Some college or healthcare focused classes preferred such as medical terminology, medical office practices, and related topics - Preferred

Experience

• One (1) year customer service experience, healthcare preferred.

• Six (6) months related work experience in a health care environment required to develop proficiency in basic Medical Assistant procedures and processes encompassing all age groups - Preferred.

• Medical Assistant Certification required within (12) months of start date. Billings Clinic will assist in obtaining Medical Assistant certification

Certification / Licensure

• Medical Assistant Certification acquired within one (1) year of hire - Billings Clinic will assist in obtaining Medical Assistant certification.

• Ability to be insured to operate organization vehicles, if required.

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/)

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.