• Operations Processor

    Robert Half Legal (New York, NY)


    Description

    Robert Half is seeking detail-oriented and customer-focused KYC Intake Processors to join our team. This is a fully remote position requiring strong communication skills and the ability to manage high-volume outreach. You will play a key role in guiding customers through the Know Your Customer (KYC) process, ensuring compliance and accuracy.

     

    Pay: $21/hour

     

    Schedule: Full-Time, 40 hours/week

     

    Hours: Monday–Friday, 8:00 AM – 5:00 PM EST

    Key Responsibilities

    + Make 80–100 outbound calls per day to existing customers.

    + Receive and respond to emails promptly.

    + Answer customer questions and provide clear guidance through the KYC process.

    + Maintain transparent communication with the team in a remote environment.

    + Handle challenging conversations with professionalism and patience.

    Requirements

    Qualifications

    + Must reside in New York State.

    + Previous call center experience required.

    + Strong verbal and written communication skills.

    + Ability to work independently in a fully remote setting.

    + Bilingual (French/English) preferred but not required.

    + No degree required.

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .