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Description As a Senior Payment Specialist, you will oversee the end-to-end payment processes for third-party service providers working on behalf of our customers. Your core mission is to ensure payments are completed accurately and on time, resolve discrepancies, and build effective working relationships with brokers and partners. This role offers the chance to contribute to ongoing process improvements, collaborating with cross-functional teams to enhance and optimize our payment operations.

Key Responsibilities:

Manage self-bill payments, including calculating and verifying payment amounts.

Process and validate invoices from third-party service providers.

Ensure timely and accurate payments to brokers and third-party service providers.

Reconcile service provider receivables aging statements and address discrepancies promptly.

Maintain and update payee records within NetSuite.

Serve as the main point of contact for brokers and service providers regarding payment status and inquiries.

Partner with billing team members to execute updates and modifications to invoicing in a timely manner.

Collaborate with internal departments to investigate and resolve payment issues.

Proactively identify and implement process improvements to enhance payment accuracy, efficiency, and scalability.

Assist with month-end and year-end closing activities.

Participate in ad hoc projects and tasks to support departmental goals and broader organizational initiatives.

Qualifications:

Bachelor’s degree in Finance, Accounting, or a related discipline.

Minimum of 2 years’ experience in Accounts Payable or a comparable role.

Proven understanding of accounting principles and payment processes.

Proficiency with NetSuite and Salesforce platforms.

Demonstrated ability to drive process improvement initiatives within payment operations.

Exceptional attention to detail and organizational skills.

Strong communication and interpersonal abilities.

Ability to work both independently and collaboratively within a team environment.

Experience in the healthcare insurance industry is preferred but not required. Requirements Accounts Payable (AP), Accounts Receivable (AR), Data Entry, Invoice Processing, Process Improvement, Microsoft Excel, NetSuite, Salesforce Administration, Reconciliations, Ledger Reconciliations, Year End Closings, Month End Close

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .