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We are seeking an experienced and motivated Retail Store Manager to lead the daily operations of Unity House of Troy’s community thrift store, ReStyle. This role is ideal for a hands-on leader with strong retail expertise, creativity, and a passion for community impact. You will drive sales performance, oversee staff, and ensure an engaging customer experience—while knowing that your work directly supports Unity House of Troy’s mission and programs.

$750 sign on bonus

Key Responsibilities:

+ Manage day-to-day store operations, including opening/closing procedures.

+ Recruit, train, schedule, supervise, and evaluate store staff and volunteers.

+ Ensure yourself and staff provide excellent customer service and a positive shopping experience for all guest.

+ Oversee merchandising, pricing, inventory flow, and donation processing.

+ Maintain store cleanliness, organization, and visual standards.

+ Ensure compliance with safety procedures, cash handling policies, and organizational guidelines while maintaining alignment with Unity House of Troy’s mission and values.

+ Collaborate with leadership to support fundraising and community engagement effort.

+ Design and maintain visually appealing store layouts and store displays

+ Foster an inclusive, welcoming environment for staff, volunteers, and customers

Qualifications:

+ Previous retail management experience preferred (thrift or nonprofit retail preferred)

+ Strong leadership, communication, and organizational skills

+ Ability to motivate and manage a diverse team

+ Experience with cash handling, POS systems, and basic reporting

+ Ability to multitask and work in a fast-paced environment

+ Flexibility to work evenings, holidays and weekends as needed

+ Prefer experience with online sales and maintaining virtual presence

+ High School Diploma or GED required

+ Experience working with vulnerable populations preferred

+ Strong organizational and time-management skills

+ Valid New York State driver’s license required

This is a unique opportunity to combine retail leadership with meaningful community impact!

Benefits :

13 paid days off in your first year for full time employment (increases every year)

56 hours of NYS Sick Leave

12 paid holidays plus 2 floating holidays

Major medical leave

Medical/dental/vision/life insurance

403b company contributions begins after one year of employment

Tuition reimbursement

50% reduction in childcare tuition at A Child's Place.

Plus, gym, tuition and cell phone discounts

Come work for an agency that cares about their employees and community!

Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve.

As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.