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Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

As a Business Systems Analyst, you will serve as a liaison among Stakeholders, Business Unit Owners, Management, and involved IT and product Partners to provide strategic guidance, leadership, and coordination to support internal Corporate Applications used across HR, Payroll, and Timekeeping. You will support upgrades, configuration changes, new implementations, and day-to-day operations that enable Paychex Teams to achieve their goals. The role ensures the integrity, maintenance, and security of Corporate Applications and offers recommendations in areas that require strong functional and analytical competency.

Responsibilities

+ Analyze, design, document, and test HR. Payroll and Timekeeping enhancements to support business processes, using best practice techniques.

+ Provide subject matter expertise and understanding on following major functions to continuous support business for day-to-day activities:

+ + Hire-to-Retire processes, Job/Assignment changes, Onboarding, benefits management, etc.

+ + Timekeeping tasks i.e. Missing hours, Incorrect rate, Tax withholding changes, time policies per state, Time readiness for Payroll, Submission or approvals that prevent individual’s payroll etc.

+ + Payroll process tasks, i.e. Quick pay, Payroll deduction calculations, statutory and Regulatory compliance needs, regular end-to-end pay cycle related issues, etc.

+ Serve as a liaison between business units and technical teams, providing input to ensure project deliverables align with expectations.

+ Create test plans and conduct functional testing to verify system changes to meet defined requirements.

+ Identify, track, and resolve defects and anomalies during testing and post-implementation.

+ Monitor system performance and suggest improvements to enhance functionality and user experience.

+ Utilize tools such as ServiceNow, JIRA and confluence for issue tracking and collaboration

+ Demonstrate strong communication skills to explain both Functional and technical issues across all levels of organization.

+ Ability to perform root cause analysis using knowledge of applications, interfaces, and technology for defect resolution.

Qualifications

+ Bachelor’s degree in business or computer science.

+ 5+ years of experience in IT System experience, preferably in HR, Payroll and Timekeeping systems, or equivalent combination of education and experience.

+ Interfaces with Business Stakeholders and IT infrastructure teams to Understand business requirements and write/create functional design documents.

+ Strong understanding of HR, Payroll and Timekeeping processes and ability to translate business requirements into functional specifications

+ Experience assisting with system configuration, testing and implementation activities

+ Ensure technology solutions align with business needs and strategic goals

+ Participate in QA process, development of test plans, assists in testing, training plan development and training, support for users, and developing user documentation (i.e., test documents, reference guides, etc.).

+ Experience working within an Agile environment, contributing to story refinement, Sprint planning and Retrospective

+ Evaluate current business processes by anticipating requirements, uncovering areas for improvement, and eliciting requirements for change.

+ Understanding the software development life cycle and related processes.

+ Prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $64,680 - $101,640. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

+ Act with uncompromising integrity.

+ Provide outstanding service and build trusted relationships.

+ Drive innovation in our products and services and continually improve our processes.

+ Work in partnership and support each other.

+ Be personally accountable and deliver on commitments.

+ Treat each other with respect and dignity.

What's in it for you?

+ We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

+ We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

+ We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

+ We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

+ We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.