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Job Title: Mobile Mammography Service Coordinator - DriverDepartment: Mobile Mammography Hours Per Week: 20Schedule: M-F; 6:30 am - 5:30 pm; Occasional Saturdays. SUMMARY:This position requires driving and travel for the Mobile Mammography Service throughout multiple counties in Western NY. You will be responsible for a variety of duties, such as greeting patients, collecting required registration data, performing check-in and check-out procedures, verifying insurance, processing payments, and communicating patient financial assistance needs. A warm, friendly, and positive disposition is required.

RESPONSIBILITIES:

+ Drive the mobile mammography coach in a safe, responsible manner.

+ Ensures the mobile mammography coach is adequately fueled and mechanically sound, completing pre and post inspections before and after each use.

+ Responsible for obtaining routine maintenance of the mobile mammography coach as required for fuel, oil change, cleaning, and tire pressure.

+ Clean the inside of the mobile mammography coach daily and stock required supplies as needed.

+ Flexibility and transportation to other locations and for hours of operation may be required.

+ Accurately set up new patient records in Care Connect.

+ Manages incoming calls while providing necessary information.

+ Greeting of patients and/or their representatives and providing direction as needed.

+ Scheduling and/or prescheduling patient appointments.

+ Interviewing the patient and/or their representative for necessary information and completing the registration process as defined by departmental policy.

+ Identification of services where no payment source has been identified to be followed up by communication of financial assistance and/or payment arrangements.

+ Verification of insurance eligibility/coverage and obtaining necessary pre-certifications/authorizations when applicable.

+ Collecting/processing co-payments, deductibles, and/or other types of payments. Provides an estimate of cost when applicable.

+ Review charges in charge review WQs for completeness and accuracy.

+ Ensures the accuracy of all data collected while meeting the regulatory requirements as outlined by the departmental policy.

+ Communication with external customers, such as but not limited to; payers, physician offices and other departments.

REQUIRED QUALIFICATIONS:

+ 2-year degree or equivalent combination of education and work experience.

+ 2 years of related work experience in a healthcare setting or customer service setting required.

+ Basic computer skills required.

+ Excellent customer service and communication skills required.

+ Valid NYS CDL license required within 3 months of hire date

PREFERRED QUALIFICATIONS:

+ Bilingual preferred.

EDUCATION:

LICENSES / CERTIFICATIONS:

NYS CDL - New York State Commercial Driver License (class A, B or C) - New York State Department of Motor Vehicles (NYSDMV)New York State Department of Motor Vehicles (NYSDMV)New York State Department of Motor Vehicles (NYSDMV)

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$20.25 - $27.75

CITY:

Rochester

POSTAL CODE:

14623

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.