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Overview

As a Member of Technical Staff - Machine Learning, you will work on the AIPA Platform squad to ensure correct and accurate functionality of Copilot. You may be responsible for developing new methods to evaluate LLMs, experimenting with data collection techniques for prompt engineering and fine tuning, or training content classifiers to support the Copilot experience. We’re looking for someone with experience in data pipelines, data science, and machine learning, as well as a strong communicator and great teammate. The right candidate takes the initiative and enjoys building world-class consumer experiences and products in a fast-paced environment.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Starting January 26, 2026, MAI employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.) or 25 miles (non-U.S., country-specific) of that location. This expectation is subject to local law and may vary by jurisdiction.

Responsibilities

+ Leverage subject matter expertise to uncover and mitigate model quality and model performance issues in consumer Copilot.

+ Oversee data acquisition or generation efforts, ensuring that the data meets product needs.

+ Generalize machine learning (ML) solutions into repeatable frameworks.

+ Lead evaluation efforts of models deployed within Copilot.

+ Conduct thorough review of data analysis and techniques used to summarize the process review and highlight areas that have been missed or need re-examining.

+ Track advances in industry and academia, identifies relevant state-of-the-art research, and adapts algorithms and/or techniques to drive innovation and develop new solutions.

+ Independently write efficient, readable, extensible code and model pipelines.

+ Contribute to defining the model quality roadmap for Copilot, keeping in mind business and product goals.

+ Commit to a customer-oriented focus by acknowledging customer needs and perspectives, validating customer perspectives, focusing on broader customer context, and serving as a trusted advisor.

Qualifications

Required Qualifications

+ Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR equivalent experience.

Preferred Qualifications

+ Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR equivalent experience.

+ 1+ years' experience prompting and working with large language models.

+ 1+ years’ experience writing production-quality Python code.

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)