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Overview

In **Digital Direct Sales (DDS** ), our purpose is to earn fans and drive growth by building emotional connections to delight and empower everyone. We engage with consumers globally throughout their shopping journeys, navigating digital visits across direct channels in Gaming, Windows, M365, and Surface. We strategize and implement plans for customer engagement and economic growth. As a member of our team, you’ll help grow a multi-billion-dollar business, chart new areas of innovation, and impact billions of lives around the world. You will also be part of a culture centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in DDS. Join us to shape the future of marketing technology!

We’re seeking an experienced and dynamic **Director** , **Marketing Technology Solutions Architect** leader who thrives at the intersection of ecommerce innovation and cutting-edge marketing technology. In this role, you’ll lead the transformation strategy that accelerates new capabilities, agility, flexibility, and efficiency - streamlining multi-channel content workflows and bringing the Frontier Marketer vision to life. If you’re passionate about challenging the status quo, exploring bold new approaches, and unlocking the potential of advanced AI and next-generation tooling, this is your opportunity to make a lasting mark.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

+ Design and scale a cross-platform architecture (Catalog, CMS, Marketing Tools, AI) and define standards for scalability, reliability, and disaster recovery to ensure adaptability and business continuity.

+ Lead technical scoping and solution design for new use cases and proof-of-concepts, applying advanced problem-solving skills and technical leadership to deliver innovative solutions.

+ Conduct tooling assessments and future-state planning, ensuring readiness for emerging trends and evolving business needs.

+ Own ROI analysis and performance measurement for current and future tool investments, aligning technology outcomes with strategic objectives through data-driven decision-making.

+ Apply advanced AI/ML techniques—including generative models, reinforcement learning, and real-time decisioning—to optimize workflows and accelerate delivery.

+ Develop frameworks, documentation, and enablement resources while championing change management and digital transformation to foster adoption and continuous improvement.

+ Serve as a trusted advisor on MarTech architecture and AI-driven solutions, influencing internal stakeholders and external partners with strategic thought leadership.

+ Drive strategic partner engagement (e.g., Adobe) to shape the roadmap and architecture for next-generation marketing technology.

+ Ensure MarTech solutions adhere to privacy, security, and compliance standards, safeguarding customer trust and organizational integrity.

+ Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about) .

Qualifications

Required/minimum qualifications

+ Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 10+ years of marketing operations, program management, project management, or related experience

+ OR equivalent experience.

Additional or preferred qualifications

+ Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 8+ years of marketing operations, program management, project management, or related experience

+ OR Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 12+ years of marketing operations, program management, project management, or related experience

+ OR equivalent experience.

+ 6+ years in designing marketing technology solution architecture with technology/process improvement experience.

Marketing Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)