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Job Description

Who will you be working with?

The Wabtec Services IT team supports the strategy, initiatives, and IT solutions/systems that unlock growth and productivity for Wabtec aftermarket businesses. The Data Products team currently supports all strategic initiatives that lay the foundation of data that various business teams leverage to drive productivity and efficiency in how we deliver service to our customers. In particular, the CMR (contract margin review) systems create the foundation for how we measure key indicators of contract profitability for a $2B service business. This role will require a leader with experience to manage existing solutions to ensure stability, creativity and problem-solving skills to define the future of our system strategy, and leadership to connect dots across various team and execute a variety of programs.

How will you make a difference?

In this role, you will collaborate with large cross-functional teams to influence both business and IT functions, ensuring alignment with program objectives. You will partner with these teams to develop the strategy and roadmap for the CMR system, while also serving as the business relationship manager for the Freight Services contract performance team, Freight Customer Service, and Freight Pricing team, driving a strategy that meets their operational needs.

You will define and execute IT programs that support strategic goals, managing the day-to-day execution of projects that require both project management and business analyst skills. Responsibilities include tracking requirements, stakeholder expectations, key milestones, testing progress, and overall project health, while providing regular updates to stakeholders.

Additionally, you will oversee ongoing CMR system operations, managing budgets, processes, and resources to ensure service level agreements are met across system availability, performance, incident management, service requests, change management, and minor enhancements. Ensuring operational stability and compliance with Wabtec policies, including SOX and ISO standards, is also a key part of this role.

• **What will your typical day look like?**

Perform initial and final financial reviews and ensure operational and project budgets are defined and adhered to.

+ Partner and support the operations team responsible for Parts Solution applications to ensure SLA’s are met for system performance, availability, and incidents.

+ Manage the staff of employees and contingent workers required to perform and execute the above scope. Monitor and review the work of staff members, including conducting annual performance reviews.

+ Define clear goals and objectives for team members, along with coaching and mentoring the team as needed.

+ Responsible for creating and owning the services data strategy while establishing and driving a roadmap to execute initiatives.

+ Own and support the identification and implementation of various process improvement technologies that can include AI / RPA / EDI / Salesforce Agents and other technologies to drive productivity within the Freight Services Parts Solution space.

+ Other duties as assigned

What do we want to know about you?

+ You must have:Bachelor’s degree from an accredited college or university preferably in computer science or “STEM” majors (Science, Technology, Engineering and Math) Minimum 8 years of relevant IT experience Minimum 2 years of people leadership experience Minimum 5 years proven experience using project management methodologies to deliver business value and drive significant change across an organization Minimum 5 years' experience with running IT operations, PMO processes, and driving continuous improvement

We would love it if you had:

+ Strong business analysis, problem solving, and strategy development skills

+ Identifies the business and strategic needs, concerns, and desires for the value delivery capabilities of IT products

+ Adopts a holistic systems perspective. Empathizes with multiple points of view. Challenges program/product planning assumptions

+ Ability to work with cross-functional teams to help build effective strategy and processes

+ Excellent influencing, interpersonal and communications skills (both written and verbal) with all levels of an organization

+ Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking, analytical skills and best practices

+ Accountable for policy decisions with incomplete, conflicting information and uncertain long-term dynamics

Physical Demands:

+ Employee is regularly required to talk and hear

+ Employee may be required to travel to various Wabtec sites

Work Environment:

+ The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. Employee may occasionally work remotely in a setting of their choice conducive to safety and productivity

+ Employee will be required to spend 3 days in the WABTCE office as part of the hybrid work approach

_Relocation Assistance not provided_

Additional Information

Our job titles may span more than one career level. The salary rate for this role is currently $102500-146000 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible.

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.