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Adobe Workfront Process Consultant

This role focuses on driving organizational efficiency and maximizing the value of the Adobe Workfront platform by combining strategic process consulting with expert technical configuration. The Process Consultant acts as a strategic advisor, specializing in the **Business Process Re-engineering (BPR)** necessary to transform complex work management challenges into scalable, optimized Workfront solutions.

Experience: 8+ Years

Salary and Other Compensation:

The annual salary for this position is between $130,000/Year to $160,000/Year depending on the experience and other qualifications of the candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Responsibilities

+ **Business Process Re-engineering (BPR) & Strategy:**

+ Lead BPR initiatives by fundamentally analyzing, challenging, and redesigning core work processes to achieve dramatic improvements in speed, efficiency, and quality.

+ Conduct in-depth discovery and process mapping (as-is/to-be) sessions with stakeholders to define future-state optimized workflows and governance structures.

+ Drive and champion change management efforts associated with process overhaul and system implementation.

+ **Solution Design & Configuration:**

+ Design and architect end-to-end Workfront solutions that directly support the re-engineered processes.

+ Expertly configure core Workfront objects, including **custom forms, sophisticated project templates, programs, portfolios, reports, and interactive dashboards** .

+ Manage user security, access levels, layout templates, filters, views, and groupings to ensure a governed and optimal user experience.

+ **Integration and Automation:**

+ Provide expert guidance on integration strategies between Workfront and other enterprise systems (e.g., Creative Cloud, CRM, DAM, ERP).

+ Configure and utilize **Workfront Fusion** (or similar IPaaS tools) to create complex automations, standardize data flow, and eliminate manual handoffs.

+ **Adoption and Training:**

+ Develop and execute holistic user adoption and change management strategies to ensure successful rollout of new processes and configurations.

+ Lead advanced training sessions and create comprehensive documentation for both end-users and Workfront administrators.

+ **Project Leadership & Strategy:**

+ Serve as the primary strategic consultant and project leader, managing project timelines, scope, resources, and dependencies to ensure timely and successful project delivery.

+ Provide best practice guidance and thought leadership on Workfront usage and the Adobe Content Supply Chain ecosystem.

Qualifications

+ **Expert/Admin Experience:** Extensive hands-on experience (5+ years preferred) as a Workfront System Administrator or Consultant.

+ **Implementation Track Record:** Proven experience with full lifecycle Workfront implementation, migration, and optimization projects.

+ **Adobe Ecosystem:** Familiarity with the broader Adobe Experience Cloud (e.g., AEM Assets, Marketo, Analytics) and the Workfront API.

+ **Automation:** Proficiency with **Workfront Fusion** for complex workflow automation and systems integration.

+ **Data & Reporting:** Strong data analysis skills with a focus on building sophisticated Workfront reports, custom calculations, and executive dashboards for process monitoring.

+ **Business Process Re-engineering (BPR):** Proven ability to lead and execute BPR initiatives, fundamentally rethinking and redesigning core business processes to achieve dramatic improvements.

+ **Process Mapping & Analysis:** Expertise in using methodologies (e.g., Lean, Six Sigma principles) to analyze, document (as-is), and design (to-be) optimized, scalable workflows.

+ **Root Cause Analysis:** Skill in identifying underlying systemic inefficiencies within existing work management processes to address the true source of pain points.

+ **Strategic Thinking:** Ability to translate high-level business goals and strategic objectives into practical, executable technical solutions in Workfront.

+ **Leadership & Communication:** Exceptional presentation, written, and verbal communication skills to interact effectively with stakeholders from end-users to executive leadership, serving as the bridge between process needs and technical capabilities **.**

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.