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This role is responsible for performing a variety of operational and administrative duties that facilitate program implementation and customer service for the Northeast Regional Alumni Engagement Team. The Specialist reports to the Executive Director and supports the execution of engagement programs in the Northeast region. This position is primarily focused on financial processes/reconciliation, customer service, and event support. They manage the unit's operating budget, including the requisition request process, vendor payments and budget and credit card reconciliation, as well as the development of required reports.

The Specialist create standalone invitations and registration pages for programs and events, event data entry, and generates database reports. The position manages the office suite and keeps all supplies, etc. in stock and organized, answers phone inquiries and is available to assist with operational inquiries. They respond to constituent inquiries received via mail, e-mail and/or in-person and will liaise with colleagues in the division to resolve issues as appropriate. This role is a liaison to external inquires and constituents, as well as campus-based units and departments.