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Summary This position is located at National Security Agency (NSA) Civilian Welfare Fund (CWF) at Fort George G. Meade, Maryland. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.. Incentives and Bonuses Incentives will not be paid. Responsibilities Manages a large business activity. Formulates instructions/directives necessary to operate a fluid profit generating business activity with a fluctuating customer base. Represents the activity at conferences to special interest groups/other agencies. Coordinates functions with community, and military representatives. As a second level supervisor reviews the actions of subordinate supervisors. Compares prices, service/environment to comparable venues, making recommendations to the Program Manager. Conducts management review of patron programs to identify problems and initiate appropriate corrective measures. Evaluates the success of programs in terms of profitability, customer satisfaction and mission accomplishment. Selects employees, approves performance evaluations, recommends personnel actions and takes or approves disciplinary actions. Monitors the procurement of all supplies and equipment for the activity. Monitors inventory, labor and supply costs. Reviews financial reports, estimates projected costs, develops activity financial plan. Incumbent responsible for operational control of full, part time and flex NAF positions. Requirements Conditions of Employment Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Work experience managing or directing the activities of the type of business (restaurant, bowling center, golf course, multi-location retail stores, gift shops) In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": Possess one (1) year of experience driving e-commerce and webstore expansion by extending traditional retail management principles into the digital realm-overseeing all revenue streams through comprehensive cost analysis, managing multi-channel inventory between physical and online operations. Possess one (1) year of professional experience monitoring and managing the procurement of all supplies and equipment. Overseeing all vendor and service agreements, which involves negotiation, monitoring compliance, coordinating renewals, and serving as the primary authority on all invoice submissions to accounting. Possess one (1) year of professional experience managing operational efficiency by creating and updating SOPs to optimize checkout, inventory restocking, and scheduling, while overseeing Gift Shop and Warehouse operations to streamline inventory management, receiving, and store transfers. Experience MUST be reflected on your Resume at the time of application to be considered for Standard and/or Highly Qualified for this position. Applicants meeting the Highly Preferred criteria will be referred first to the Selecting Official. All other applicants may be referred for consideration at managements request. Education Additional Information Initial Cut-Off Date: Monday, December 22nd, 2025 applications must be received by 11:59 PM (EST). Applications received by the Initial Cut-Off Date will be reviewed and possibly referred to the Selecting Official. Subsequent referrals to the Hiring Manager will occur as additional vacancies become available or at the request of the Hiring Manager. Area of Consideration The Area of Consideration for this vacancy announcement is Worldwide. Manual Application Option If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00 pm EST on 12/29/2025 to ensure timely processing. Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. PCS Costs Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. Your Application may be Considered for Multiple Opportunities: After you apply, your application remains valid for 90 and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF\_Applicant\_Information\_Kit.pdf.