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The Plastic Reconstructive Surgery department is looking for a new and experienced Practice Manager to oversee their two busy and growing office locations. These offices are located in Mechanicsburg and Carlisle; the Practice Manager will travel between both sites on a weekly basis. This position does require reliable transportation.

It is preferred that this applicant has prior management experience in a medical setting of overseeing at least 5 people.

Schedule: Monday - Friday from 8:00 a.m. - 5:00 p.m., no weekends or holidays.

Purpose:

Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.

Responsibilities:

+ Manages daily operations at physician offices and clinic sites and coordinates work activities.

+ Manages schedules and call-offs.

+ Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.

+ Manages all functions of the financial and patient management system at physician offices.

+ Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).

+ Integration of new physicians into CMI practices.

+ Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

+ Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.

+ Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.

+ Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.

+ Identifies and resolves work problems to ensure quality patient service.

+ Communicates effectively with senior management and physicians providing regular updates on operations.

+ Bachelor's Degree + 3 years of management experience w/ 1 year healthcare experience

+ OR Associate's Degree + 3 years healthcare experience and 3 years of management experience

+ OR High School Diploma + 5 years healthcare experience and 5 years of management experience

+ It is preferred that this applicant has prior management experience in a medical setting of overseeing at least 5 people.

Licensure, Certifications, and Clearances:

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran