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Console Operator, Lead - RWMC
- Charter Care Health Partners (Providence, RI)
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Summary: Process incoming telephone calls, and outgoing calls via an electronic console. Dispatches reports to failures/troubles in the communication systems/network. Obtain pertinent information for messages for Medical Staff and on-call physicians. Locates on-call and in-house medical and hospital staff members utilizing various communication systems.
Education: High school graduate or equivalent. Some formalized business training preferred.
Experience: Minimum of two years’ experience in Telecommunications and console operations. Knowledge of Williams Communications and Microsoft Office preferred. Experience in hospital communications desirable.
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