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We are seeking a **_Student Success Advisor - KASA_** who will assist students with course registration, academic strategies, selecting majors and minors, and developing post- graduation plans. They troubleshoot academic problems, monitor academic progress and academic standing, and advise on policies and procedures. The Advisors use an appreciative, strengths-based advising model to increase retention, completion, engagement, satisfaction, and social mobility

Specific Duties & Responsibilities

_Academic Advising_

+ Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connection to academic resources.

+ Assist undergraduates with course registration, academic strategies, selecting majors and minors, and developing post-graduation plans.

+ Conduct group advising sessions, advising workshops, and/or co-sponsor events with faculty and other support offices.

+ With the purpose of facilitating student success and retention, track student progress by running reports, analyzing student data, and communicating with students regarding registration, grades, and graduation. Troubleshoot problems with registration and refer students to support services to facilitate success.

+ Advise undergraduates on academic opportunities and requirements, policies and procedures.

+ Provide early interventions identifying and communicating with at-risk students identified by faculty in each academic term.

+ Meet with academic probation students and reinstated suspension students to conduct a self-assessment and academic success plan.

+ Monitor students’ academic progress to advise them of their academic standing. Communicate to students the process and deadlines for graduation processing.

+ Create and maintain accurate academic records using degree audit software and SIS, document student meetings and notes in the student information database.

_Success Coaching_

+ Support the success of designated students, by providing year-round proactive coaching and guidance throughout their undergraduate careers that address self-care, socio-emotional well-being, career-related issues including major choice, internships, full- time employment, graduate school opportunities, and other postbaccalaureate positions.

+ Proactively monitor student progress and performance, analyze problem areas, forecast solutions, and conduct intervention strategies.

+ Possesses current-state knowledge of assigned students’ experiences through high-contact methods that mirror year in school and/or current students’ needs.

+ Track advisees’ progress via the university’s comprehensive intervention system, including tracking advisee use of academic support services.

+ Make timely referrals for personal or academic issues as appropriate and engage on-going contact with faculty as needed.

+ Operate for advisees as a steadfast “hub” for all relevant “spokes” (other student services) by working in a prompt and coordinated fashion with other staff (e.g., health/wellness, residential life, financial aid and career advisors, pre-professional advising, etc.) to support students facing personal or academic challenges.

+ Serve as constant and immediate source of support for advisees; be present as a highly visible, extremely accessible resource for advisees. Be available for parent/family inquiries as appropriate.

+ Assist advisees with establishing, reviewing, and revising academic and co-curricular goals.

_Programming & Collaboration_

+ Collaborate with appropriate faculty, campus partners, and students to develop programs, services, or opportunities to support the success of students within designated area of oversight.

+ Work closely with key campus partners (Student Outreach Services, Life Design, Financial Aid, Student Life, Residential Life) to ensure that this role functions effectively in connecting advisees to campus resources.

+ Participate on divisional committees, as requested.

+ Work with the Life Design, Alumni Relations, and other stakeholders to enhance student participation in high-impact learning experiences, such as undergraduate research, internships, and service learning.

+ Collaborate with students, faculty and/or staff to develop and facilitate out-of-classroom educational experiences that increase the capacity for critical thought about and understanding of issues of first- generation students and low-income students.

+ Other duties as assigned.

Minimum Qualifications

+ Master's degree in Student Affairs, Higher Education, Counseling, or related fields including social science.

+ Three years of relevant advising experience.

+ Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

+ Possesses strong multicultural competence with proven experience in diversity, equity, and inclusion initiatives, ensuring support for the unique needs of international student populations.

+ Exceptional customer service skills with a strong commitment to providing a positive experience for students and families.

+ Proven ability to offer empathetic, solution-focused support to students and parents, fostering trust and engagement.

Technical Skills and Expected Level of Proficiency

+ Advising - Intermediate

+ Coaching and Counseling - Intermediate

+ Data Management and Analysis - Intermediate

+ Interpersonal Skills - Intermediate

+ Oral and Written Communications - Intermediate

+ Program Development - Intermediate

+ Student Information Systems - Intermediate

Classified Title: Student Success Advisor

Job Posting Title (Working Title): Student Success Advisor - KSAS (Summer & Intersession)

Role/Level/Range: ACRP/04/MD

Starting Salary Range: $55,800 - $76,700 - $97,600 Annually (Commensurate w/exp.)

Employee group: Full Time

Schedule: Monday - Friday 8:30 am - 5:00 pm

FLSA Status: Exempt

Department name: KSAS Summer and Intersession

Personnel area: School of Arts & Sciences

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.