• Technical Records Supervisor

    Insight Global (Miami Springs, FL)


    Job Description

    JOB OVERVIEW:

    The Technical Records Supervisor leads the Technical Records team, effectively overseeing documentation needed and produced during day-to-day MRO activities. This position manages the information requirements across all departments and ensures documentation’s timely availability for internal and external customers.

    Responsibilities:

    - Lead the Technical Records team in the review of status regarding manufacturers and costumers’ maintenance requirements, Services Bulletins / Modifications, and Airworthiness Directives; and the creation of records packages for work performed.

     

    - Establish priorities within team and drive on time delivery of shop visit records packages.

     

    - Audit shop visit paperwork for complete and accurate documentation of work performed.

     

    - Communicate with shopfloor personnel and leadership regarding priorities and corrections, as it pertains to records.

     

    - Maintain a computer database of all controlled technical records with internal IT support.

     

    - Prepare records documentation (i.e. LLP Status, On/Off Log Reports, Module Configuration, QEC Inventory) as needed.

     

    - Lead Root Cause Analysis for nonconformances and corrective actions in the department.

     

    - Participate in special projects as deemed valuable to the Department and Company.

     

    - Lead and improve the teams’ operations and processes.

     

    - Perform team’s performance reviews and evaluations.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    - 3+ years of applicable MRO experience.

     

    - Supervisory or Leadership experience.

     

    - Experience working with aviation technical records for engine maintenance (MRO).

     

    - Ability to prioritize and work under pressure to meet deadlines.

     

    - Ability to communicate efficiently with all employee levels.

     

    - Sound organizational skills with above-average attention to detail. - Quantum ERP Experience.

     

    - Strong computer skills, Microsoft Excel, Word, Outlook- and ability to learn other software programs.

     

    - Bilingual in Spanish preferred.