• A/R Specialist

    Insight Global (Waltham, MA)


    Job Description

    Insight Global is seeking an experienced Accounts Receivable (AR) Specialist to help drive timely, accurate cash collection for a fast‑growing SaaS business. You’ll own a portfolio of B2B accounts - end users and partners in the healthcare industry - leveraging Salesforce and an ERP (NetSuite or similar) to apply cash, resolve invoice issues, and keep aging current. This is a hybrid role with three days onsite in Waltham, especially important during training and ramp-up.

     

    Compensation: $30/hr to $35/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k)

     

    retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • 3+ years of collections experience in B2B environments.

    • Direct experience with healthcare industry customers (end users and partner accounts).

    • Salesforce proficiency for account notes, tasks, and collections tracking.

    • ERP experience: NetSuite or comparable system (e.g., advanced AR/cash application modules).

    • SaaS/subscription billing understanding (e.g., recurring invoices, proration, renewals, dunning).

    • Proven ability to manage an AR portfolio, update aging reports, and follow through on overdue buckets.

    • Strong communication, organization, and attention to detail; comfort working onsite 3 days/week, especially during training. • Experience setting credit limits and/or contributing to a credit policy overhaul.

    • Familiarity with subscription revenue considerations (e.g., renewals, upgrades, cancellations).

    • Exposure to tax certificate validation workflows and healthcare payer/vendor portals.

    • Advanced Excel skills for AR reporting and reconciliations (pivot tables, lookups).

    • Prior success implementing process improvements in dunning or cash‑application automation.