"Alerted.org

Security Supervisor

**Department:** Security

**Employment Type:** Full Time

**Location:** Schomburg Center

**Reporting To:** Luis Columbie

**Compensation:** $80,000 - $90,000 / year

Description

Overview

The New York Public Library consists of four major research libraries and 88 branch libraries located in the Bronx, Manhattan, and Staten Island.

NYPL is seeking a Security Supervisor to maintain an environment that is safe and comfortable for our Library users and employees. The Security Supervisor is responsible for overall security at NYPL buildings. They will respond to emergencies, perform general security duties, document unusual incidents, and serve in relief of the Security Director or Assistant. They must work as a member of the Security team, act professionally, and demonstrate courtesy and respect to all.

We are looking for someone we can count on to:

**Own** :

+ Security guard posture and deployments

**Teach** :

+ Security protection and efficient security response

Learn:

+ All stakeholders and leaderships needs and security protocols at the campus

**Improve** :

+ Security guard response and performance, as well as special collection security

Some expectations for this role are that within:

1 month, this person will:

+ Complete onboarding, site orientation, and review of NYPL policies & emergency procedures.

+ Become familiar with all areas of the facility, key contacts, and posts.

3 months, this person will:

+ Develop a leadership style and learn and implement the best special collection security practices.

+ Supervise daily operations with minimal oversight.

6 months and beyond, this person will:

+ Take full leadership over assigned shifts, incidents, and team accountability

+ Identify and recommend improvements in training, coverage, or protocols.

Responsibilities

+ Direct and manage security operations of SASB and SNFL

+ Maintain the operating budget of contract guard services

+ Monitor contract guard performance and proprietary guards

+ Oversee the performance of contractual services at SASB and SNFL

+ Oversee all internal and external investigations

+ Manage the supervision of all research buildings in the absence of the Assistant Director or designee

+ Collaborate with internal and external stakeholders at locations of responsibility

+ Supervise all union and contract supervisors assigned to locations

Required Education, Experience & Skills

Required Education & Certifications

+ Associate’s degree or 2+ years of additional related experience

+ Must have a valid New York State Driver’s License

+ Must have a valid New York State Security Guard License

Required Experience

+ 5+ years of security or law enforcement experience

+ Prior supervisory experience

Required Skills

+ Substantial knowledge of New York State penal code and local laws

+ Knowledge of the Security Guard Act 1994

+ Successfully demonstrate knowledge of the operations of electronic security systems, including CCTV, computerized card access, and fire protection systems

+ Strong interpersonal, verbal, and written communication skills, including the ability to produce clear, concise, and factual reports

+ Ability to manage security during small and large-scale events

+ Strong computer skills, including Microsoft Word and Excel

Managerial/Supervisory Responsibilities

+ **_Team Leadership:_** Directly supervise a team of Security Guards, providing clear guidance, accountability, and support during assigned shifts. Promote professionalism, courtesy, and vigilance at all times.

+ **_Performance Oversight:_** Monitor staff attendance, punctuality, post compliance, and incident response. Provide informal feedback regularly and escalate performance issues or disciplinary concerns to senior leadership when necessary.

+ **_Training and Development:_** Assist in the onboarding of new guards. Identify training needs and coach staff in real-time to ensure continuous professional development and adherence to NYPL policies.

+ **_Scheduling and Coverage:_** Collaborate with the Security Management Team to ensure posts are covered

More...

Core Values

_All team members are expected and encouraged to embody the NYPL Core Values:_

+ Be **Helpful** to patrons and colleagues

+ Be **Resourceful** in solving problems

+ Be **Curious** in all aspects of your work

+ Be **Welcoming** and **Inclusive**

Work Environment

+ Office setting

+ Library setting

+ Outdoors

Physical Duties

+ Ability to walk or stand for prolonged periods

+ Lifting up to 50 lbs may be required

+ May require travel within NYC

Pre-Placement** **Physical Required?

+ Yes

Union/Non Union

+ Non-Union

FLSA Status

+ Exempt

Schedule

+ 40 hours a week; evening, weekend and holiday hours required as needed

+ On-site 5 days per week

_This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed._

_The New York Public Library_** **_Salary Statement_

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.