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Hampton, VA, USA | Hourly | Full Time

Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?

If you do, Batteries Plus has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries Plus.

Device Repair Technician Duties:

+ Repair cell phones, tablets, light fixtures and other devices as needed

+ Receive, pack and ship these devices

+ Develop written procedures and technical videos for common device repair activities

+ Maintain proper inventory

+ Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.

+ Provide live camera-based remote support (i.e., Skype) for in-store device repairs

+ Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Device Repair Technician Qualifications:

+ Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.

+ In lieu of device repair experience, minimum associates degree in electronics, or other technical degree

+ Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance

+ Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.

+ Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train

+ Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting

+ This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment

+ This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.

At Batteries Plus, you are part of a small entrepreneurial team in a growing business. We are an Equal Opportunity Employer and Drug Free Workplace

Our benefits vary based on length of employment, but include the following: • 401(k) Retirement Plan• Paid Time Off • Paid Holidays • Training and Development • Bonus plans • Employee Discount