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Description

*US Military Members & Veterans Encouraged to Apply!*

At Amazon, we work backwards from the customer and invent on their behalf. We are seeking Technical Program Managers / Technical Product Managers / Program Managers who thrive in complex, ambiguous environments and have a track record of delivering large-scale, cross-functional initiatives that materially impact customers and the business.

In this role, you will operate at the intersection of technology, product strategy, and execution—owning outcomes end-to-end across engineering, science, design, operations, and business stakeholders. You will be expected to set direction, earn trust, dive deep into data and systems, and deliver results at Amazon scale.

Key job responsibilities

-Own complex technical programs or products from concept through launch and sustained operations, driving measurable customer and business outcomes.

-Define vision, strategy, and success metrics, translating high-level goals into executable roadmaps and milestones.

-Partner deeply with engineering teams, demonstrating technical fluency to evaluate design tradeoffs, risks, and system dependencies.

-Drive cross-org alignment across engineering, product, science, UX, operations, finance, and leadership—often with competing priorities.

-Identify and mitigate risks early, using data, mechanism design, and escalation paths to unblock progress.

-Dive deep into data and systems, using metrics, dashboards, and narratives to inform decisions and influence leaders.

-Raise the bar for execution, documentation, and operational excellence through mechanisms, reviews, and continuous improvement.

-Communicate crisply at all levels, from senior leadership narratives to detailed technical documents.

A day in the life

We lead complex, cross-functional initiatives that span software systems, platforms, and services—often in environments where the path forward is not fully defined.

Team members bring deep technical fluency, enabling them to engage meaningfully with engineering teams, evaluate design tradeoffs, and make informed decisions that balance short-term delivery with long-term system health. We work closely with partners across engineering, science, design, operations, and business teams to drive alignment and deliver results at scale.

We thrive in ambiguous, fast-moving problem spaces, where influence matters more than authority and outcomes matter more than process. Success on this team requires strong judgment, data-driven thinking, and the ability to turn complex goals into executable plans—while earning trust across diverse stakeholders.

About the team

Alexa Orchestration

Our team owns complex, cross-functional initiatives at the intersection of technical architecture, product strategy, and execution. We build and operate scalable, distributed systems that deliver meaningful customer and business impact. Team members bring strong technical judgment, partner deeply with engineering, and own product outcomes from vision through delivery. We operate in ambiguous, fast-moving environments, driving alignment across organizations without direct authority. Success requires disciplined prioritization, data-driven decision-making, and a high bar for ownership—building mechanisms and systems that scale beyond a single launch and earn trust through results.

Basic Qualifications

- 6+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- Experience in technical product management, program management or engineering

- Experience managing large technical programs, particularly at high growth startups or large enterprises

- Experience defining system architectures and exploring technical feasibility tradeoffs

- Experience in influencing senior leadership through data driven insights

- Experience in balancing conflicting priorities dealing with ambiguity

Preferred Qualifications

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

- Experience leading programs involving distributed systems, cloud infrastructure, data platforms, or device ecosystems at scale

- Ownership of product or program strategy, including vision setting, roadmap definition, and customer-backward narratives (e.g., PRFAQs)

- Exceptional written and verbal communication skills, with experience presenting technical and strategic decisions to senior leadership

- Track record of building durable mechanisms, operating models, and systems that improve reliability, scalability, and long-term organizational effectiveness

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.