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Adecco is currently assisting a local Customer in their search for Service Support Specialist positions in Fort Worth, TX. This is a great opportunity to further your existing skills as a Service Support Specialist, while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!

Perks:

• Shift: Monday – Friday, 8:00 AM – 4:30 PM or 8:30 AM – 5:00 PM

• Weekly paycheck

• Pay: $ 16.00/hour

• Access to Adecco’s Aspire Academy with thousands of free upskilling courses

The Service Support Specialist supports government and municipal clients by ensuring timely and accurate processing of payments. This role involves managing a high volume of transactions, resolving customer inquiries, and maintaining detailed records in compliance with company policies and regulatory standards. Success in this position requires strong attention to detail, effective communication skills, and a commitment to delivering high-quality service in a fast-paced, customer-focused environment.

Responsibilities:

• Handle inbound customer calls from start to resolution, including payment processing, inquiries, complaints, and information requests.

• Provide courteous and professional service to internal and external customers, aiming for high satisfaction.

• Follow security protocols and confidentiality standards when handling sensitive financial data.

• Accurately document all transactions in accordance with company and regulatory requirements.

Requirements:

• High School Diploma or GED

• Must be 18 years of age or older

• Ability to type and speak simultaneously while navigating systems during live calls

• Comfortable using computers, including email and web browsers

• Familiarity with Microsoft Office and Outlook

Preferred Qualifications:

• Bilingual (English/Spanish) preferred

• Previous experience in customer service or data entry

• Dependable, punctual, and committed to maintaining high integrity and confidentiality

This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Service Support Specialist position with Adecco in Fort Worth, TX, apply today.

**Pay Details:** $16.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.