"Alerted.org

Senior Specialist, AI RFP Development & Content Management

Position Overview

We are seeking an AI Specialist to enhance our RFP development process and improve the quality, speed, and consistency of proposal responses. This role will leverage Artificial Intelligence and automation tools within our RFP software to optimize workflows, reduce manual effort, and deliver higher-quality outputs. In addition, the AI Specialist will be responsible for maintaining and evolving our RFP content library, ensuring accurate, compliant, and ready-to-use content for users across the organization.

Key Responsibilities

AI-Driven RFP Improvements

+ Design, implement, and optimize AI and machine learning features within RFP development platforms (e.g., QorusDocs, RFPIO, or equivalent).

+ Enhance automated response generation by training AI models on past RFPs, corporate messaging, and subject matter expertise.

+ Collaborate with Proposal Managers, Sales, and SMEs to integrate AI-assisted workflows that improve efficiency and accuracy.

+ Continuously evaluate AI tool performance, recommend improvements, and implement updates to align with evolving business needs.

Content Library Management

+ Curate, organize, and maintain the proposal content library to ensure accuracy, consistency, and compliance.

+ Establish governance processes for content updates, version control, and expiration.

+ Partner with SMEs to validate technical and functional content for readiness and usability.

+ Develop taxonomies, metadata tagging, and search optimization to ensure rapid access to relevant content.

Cross-Functional Collaboration & Training

+ Partner with Proposal Managers, Creative Writers, and ROI Analysts to align AI use cases with business objectives.

+ Deliver training sessions and create best-practice guides to enable wider adoption of AI-enhanced RFP workflows.

+ Act as a subject matter expert for AI in proposal development, staying up to date on emerging technologies.

Qualifications

Required

+ Bachelor’s degree in Business, Computer Science, Communications, or related field (or equivalent experience).

+ 3+ years of experience in proposal development, sales enablement, content management, or related role.

+ Hands-on experience with RFP software platforms (QorusDocs, RFPIO, Loopio, or similar).

+ Demonstrated knowledge of AI/ML applications, natural language processing (NLP), or generative AI in a business context.

+ Strong project management, organization, and communication skills.

Preferred

+ Experience with prompt engineering and training AI systems to align outputs with corporate messaging.

+ Familiarity with content governance frameworks and knowledge management best practices.

+ Ability to analyze data and generate insights on response quality, efficiency, and win-rate improvements.

Success Criteria

+ Reduced turnaround time and improved accuracy of RFP responses.

+ High adoption and satisfaction rates among users of AI-enabled RFP tools.

+ A well-maintained, compliant, and easily accessible content library.

+ Demonstrated contribution to win-rate improvements and team efficiency.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

+ Choose from a broad selection of medical, dental, life, and disability insurance options.

+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

+ Augment your education with team member tuition assistance programs.

+ Enjoy paid vacation time and paid holidays annually

+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.