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PROGRAM SUPERVISOR

Posting Begin Date: 2025/12/17

Posting End Date: 2025/12/24

Category: Miscellaneous

Work Type: Full Time

Minimum Salary: 32.00

Maximum Salary: 32.00

Pay Rate Type: Hourly

Description

State of Idaho Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date.

The Idaho Department of Labor has an exciting opening for a Program Supervisor in the Compliance Bureau. This position will supervise a diverse team of professional staff conducting collection and discovery activities.

*The location will be determined upon selection of the successful candidate.

*This position will require the incumbent to travel throughout the state. A valid driver’s license is required.

For questions regarding this position, please contact Carrie Hale ( [email protected] ).

Applicants must be authorized to work for any employer in the United States. The Idaho Department of Labor is unable to sponsor or assume sponsorship of an employment visa.

The applicant who is selected for this position will be required to pass a Federal Tax Information criminal background check.

Example of Duties:

+ Developing procedures and/or monitoring a budget.

+ Supervising staff.

+ Hires, trains and evaluates work performance.

+ Interpreting and applying rules, polices, and procedures related to program operations to ensure compliance with state and federal laws.

+ Advises staff on issues, procedures, and applications of laws, rules and policies and ensures compliance with the benefit provisions of Idaho's Employment Security Law.

+ Assist Program Manager in the performance of administrative functions such as developing and maintaining queries, reports and mailings.

+ Providing liaison with customer groups.

+ Establish relationships and provide consultation to a wide variety of municipal, county and state partners, and community organizations.

+ Assists staff with angry and difficult customers.

+ Testifies at administrative and criminal hearings.

Minimum Qualifications - You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume and/or work history supports your meeting the minimum qualifications for this position. Failure to provide this information may disqualify you from being considered for this position.

+ Some knowledge of management practices. This is typically gained by one year of work experience that included all the essential elements of management (Planning, Organizing, Leading and Controlling) OR completion of two upper division college-level courses, or approximately 60 hours of management training, that included all the essential elements of management AND six months of work experience performing all the management elements.

Experience:

+ Developing procedures and/or monitoring a budget.Typically gained by at least one year of experience developing procedures and/or monitoring a budget which included allocating expenditures, reconciling accounts and making fund transfers, or supervising these functions.

+ Supervising staff.Typically gained by at least one year of experience where responsible for interviewing and selecting staff, providing work direction and training, evaluating performance and generating employer problem solving solutions. Include the length of time, number and level of staff supervised. This could be support staff and/or a limited number of staff

+ Providing liaison with customer/provider groups. Typically gained by at least one year of experience working with one or more community groups of adults or providing liaison with customers and/or provider groups in a leadership role to share information, coordinate efforts and/or achieve shared goals.

+ Interpreting federal or state regulations.Typically gained by at least one year or more with responsibility for reviewing documents or actions for compliance with laws, regulations, and/or policies; OR through explaining to others how laws, regulations or policies apply to specific situations.

Benefits:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

+ One of the top 5 retirement systems in the Nation (PERSI (https://www.persi.idaho.gov/) ) that offers a defined lifetime benefit at retirement

+ 2 voluntary supplemental retirement plans including both pre-tax and Roth options

+ Medical, vision, and dental insurance (https://ogi.idaho.gov/) benefits that become effective first of the month following your hire date. All contributions can be pre-tax

+ 11 paid holidays

+ Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)

+ Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)

+ Life insurance for self, spouse, and children

+ Additional perks and discounts (https://www.regence.com/producer/tools-for-members/advantages-discounts) available through medical provider

+ Public Service Loan Forgiveness (PSLF) Eligibility (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

+ Employee assistance program (https://ogi.idaho.gov/counseling/)

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.