• Patient Registration Representative

    Dignity Health (Sacramento, CA)


    Job Summary and Responsibilities

     

    As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families. To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.

    Job Requirements

    + Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. Experience in requesting and processing financial payments. 2 years preferred.

    + High School diploma, GED or equivalent.

    + Thorough understanding of insurance policies and procedures, working knowledge of medical terminology. Knowledge of charity care programs as well as the various government and non-government programs preferred.

    + Able to perform basic mathematics for payment calculation. Experience in requesting and processing financial payments. Intermediate to advanced computer skills.

     

    Where You'll Work

     

    Built-in 1973, Dignity Health Methodist Hospital of Sacramento is committed to providing daily excellence in health care for residents of Sacramento’s southern suburbs, including the Elk Grove, Wilton, and Galt communities. Methodist Hospital is home to a 158 acute-care bed facility with 1,120 employees, 283 medical staff, and 29 Emergency Department beds. Methodist Hospital also owns and operates Bruceville Terrace – a 171-bed, sub-acute skilled nursing long-term care facility adjacent to the hospital that provides care for the elderly, as well as those requiring extended recoveries. Methodist Hospital is home to the Family Medicine Residency Program, an accredited and nationally recognized program which provides resident physicians with specialty training in primary care family medicine. Together, the hospital and residency program implemented a ground-breaking curriculum addressing the identification, treatment, and assistance of human trafficking victims and created a one-of-a-kind health clinic for victims, the Human Trafficking Medical Home.

     

    One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

    Pay Range

    $32.04 - $36.00 /hour

     

    We are an equal opportunity/affirmative action employer.