"Alerted.org

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

The Director, Revenue Technology and Tools at is a visionary leader dedicated to transforming our revenue-generating capabilities through a seamless and secure technological ecosystem. This leader will integrate cutting-edge solutions, including AI, to drive productivity and enhance the user experience. The role involves enabling teams via an optimized tech stack that supports CRM, Sales, Marketing, and Customer Success initiatives. The Head of Revenue Tech and Tools empowers customer-facing teams to be confident, informed, and efficient from their first interaction through to closing and retention. Establishing reliable feedback loops to continuously improve and iterate on technology solutions is crucial to addressing pain points and scaling best practices across the organization. Reporting to the Sr Director, Revenue Operations, the Director, Revenue Tech and Tools will collaborate with cross-functional teams, including Sales, Marketing, Customer Success, Finance, HR, Product, Channel Partners, and IT, ensuring seamless alignment and integration of technology initiatives with Paychex's broader strategic objectives for sustained success and market leadership.

Responsibilities

+ Lead teams focused on CRM, Sales, Marketing, and Customer Success technology and support, driving multi-year GTM tech strategy, empowering them to set objectives, prioritize capabilities, optimize resourcing, and determine build vs. buy decisions.

+ Develop and execute a multi-year RevTech strategy to support CRM, Sales, Marketing, and Customer Success, delivering an optimized tech stack that enhances productivity and user experience.

+ Lead vendor selection processes, optimize total cost of ownership, and manage budgeting to ensure cost-efficiency and high performance across technology platforms.

+ Ensure seamless integration across tools, simplifying workflows for sellers and customer success managers, and enhancing processes with AI technologies.

+ Partner with PDIT to align core infrastructure decisions with GTM tech strategy, including ERP, billing, and data management systems.

+ Establish feedback loops to measure feature adoption and iterate on the technology roadmap based on insights and business outcomes.

+ Implement robust security, permissions, and compliance controls in partnership with IT and Security departments to protect customer and company data.

+ Develop and implement change management programs and in-app training to drive user adoption and optimize technology utilization.

Qualifications

+ - Required

+ 10+ years of experience in leading enterprise applications for Sales, Marketing, or Customer Success, with a proven track record in technology strategy and execution.

+ 5 years of experience in senior-level or executive-level leadership.

+ 5 years of experience in driving technology adoption and ROI across B2B sales environments.

+ Strategic Technology Leadership Advanced - Required

+ Systems Integration & Optimization Advanced - Required

+ Vendor & Budget Management Advanced - Required

+ Data Architecture & Security Advanced - Required

+ Change Management & Enablement Advanced - Required

+ Cross-functional Collaboration Advanced - Required

+ AI & Automation Innovation Advanced - Required

+ Performance Measurement & Iteration Advanced - Required

+ Leadership & Team Development Advanced - Required

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $185,000 to $285,000 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the Talent Acquisition & Onboarding position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

+ Act with uncompromising integrity.

+ Provide outstanding service and build trusted relationships.

+ Drive innovation in our products and services and continually improve our processes.

+ Work in partnership and support each other.

+ Be personally accountable and deliver on commitments.

+ Treat each other with respect and dignity.

What's in it for you?

+ We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

+ We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

+ We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

+ We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

+ We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.