• Jira Microsoft Office Suite MS Word EXCEL…

    COOLSOFT (Raleigh, NC)


    Jira Microsoft Office Suite MS Word EXCEL PowerPoint Visio And Microsoft Project C

     

    Requirement id 156374

     

    Job title Analyst

     

    Job location in Raleigh, NC

     

    Skills required Business System Analysts, Testing Methodologies, Problem Solving Skills, Jira Microsoft Office Suite MS Word EXCE

     

    Open Date 18-Dec-2025

     

    Close Date

     

    Job type Contract

     

    Duration 12 Months

     

    Compensation DOE

     

    Status requirement ---

     

    Job interview type ---

     

    Email Recruiter:coolsoft

     

    Job Description Analyst: Business System Analysts, Testing Methodologies, Problem Solving Skills, Jira Microsoft Office Suite MS Word EXCE

     

    Start date : 01/01/2026

     

    End Date : 12/31/2026

     

    Submission deadline : 12/29/2025

     

    Client Info : NCDHHS-PMO

    Note:

    * Agency Interview Type : Webcam Interview Only

    * Onsite

    Description :

    The NC Department of Health and Human Services – Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process re-engineering and requirement gathering activities.

    RESPONSIBILITIES

    • Conducts stakeholder analysis

    • Conducts market research and analysis

    • Identify and document detailed current and future state process workflows using BPM standards

    • Develops Context diagrams, functional decomposition, and process workflows

    • Document gap analysis and Develops the following documents: business process models, use cases, wire-frames, entity relationship diagrams, data dictionaries, system context diagrams

    • Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix

    • Build Business, stakeholder, solution and transition requirements

    • Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology

    • Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements

    • Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required

    • Perform functional, integration testing UAT support, including developing test scenarios and cases

    • Support required system go-live activities

    • Authors and prepares meeting minutes to be distributed to a variety of audiences

    • Creating User stories and acceptance criteria and authors other Agile documents and deliverables

    KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:

    • Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications

    • Strong writing and communication skills and can build relationships with both their team members and clients

    • Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills

    • Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors

    • Ability to act independently with sound business judgment and thrive in environment with diverse communication styles

    • Ability to prepare and present oral and written documents clearly and concisely

    • Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards

    • Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs

    • Possess a high-level understanding in the areas of application programming, database and system design

    • Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines

    • Understanding of Software Development Lifecycle (SDLC) concepts and process

    • Knowledge of and experience with IT Service Management best practices and principles

    • Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project

    • Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups

     

    Call502-379-4456 Ext 100for more details. Please provide Requirement id: 156374 while calling.

     

    EOE Protected Veterans/Disability