"Alerted.org

_This position will follow our hybrid work model; we expect the selected candidate to work 2-3 days a week at our corporate office in Saint Petersburg, FL._

The Learning and Development (L&D) team within Human Resources delivers high-quality programs across the firm. This role serves as a key coordinator for L&D initiatives, ensuring smooth execution of program processes, logistics, Workday course creation and management and communications. The position also contributes to creating job aids, presentations, and other learning resources, applying best practices in adult learning to enhance program effectiveness. Strong organizational skills, attention to detail, and the ability to collaborate effectively with program managers and internal partners are essential.

Essential Duties and Responsibilities

+ Develop and update learning materials, including job aids, presentations, and participant resources, in line with L&D best practices.

+ Coordinates logistics for virtual and in-person programs, including scheduling, technology setup, and materials.

+ Manage program workflows such as pre-course activities – communications, pre-work, room reservations, catering, and post-course tracking.

+ Create and maintain sessions in Workday LMS; monitor registrations, rosters, completions, and attendance reports.

+ Support program communications across programs and projects, ensuring timely updates.

+ Troubleshot fundamental technical issues on Zoom, Teams, and Workday.

+ Maintain department email inboxes and respond promptly.

+ Manage vendor coordination for program-related needs.

+ Gather feedback and survey data to inform program improvements.

+ Perform other duties as assigned.

Knowledge of

+ Learning & Development programs, processes, and best practices

+ Learning Management Systems (Workday preferred)

+ Office practices and data analysis skills

+ Financial services industry (preferred)

Skill in

+ Strong written and verbal communication skills

+ Learning program management and administration

+ Organizational and time management and prioritization

+ Proficiency with office software, tools and databases

Ability to

+ Build effective relationships across HR and business units

+ Apply learning best practices to improve program quality

+ Communicate clearly with all levels of leadership

+ Organize and manage multiple projects independently

+ Adapt quickly to changing program needs

Licenses/Certifications

+ None required