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Utility Maintenance Supervisor - Pump Stations

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Utility Maintenance Supervisor - Pump Stations

Salary

$53,654.39 - $71,772.11 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

013716

Department

Utilities

Division

WasteWater

Opening Date

12/18/2025

Closing Date

12/28/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The City of Norfolk's Department of Utilities is seeking qualified individuals for a Utility Maintenance Supervisor in our Wastewater Division. The Utility Maintenance Supervisor monitors employees responsible for the repair and maintenance of wastewater pump stations and ensures compliance with safety regulations. Assists customers with wastewater concerns. Troubleshoots functions in pump stations. Responds to customer complaints. Ensures pumping stations are functional. Monitors Supervisory Control and Data Acquisition (SCADA) system. Performs related duties as needed.

Essential Functions

Essential functions include but are not limited to:

+ Supervises the maintenance of wastewater pump stations. Resolves issues by investigating complaints, inspecting necessary materials and equipment, scheduling and supervising work and documenting progress and productivity.

+ Maintains infrastructure by assessing, scheduling and supervising work and tracking costs. Manages projects by investigating complaints, working with engineers to determine the best method to resolve problems, documenting repairs, writing work orders, supervising and documenting deliveries of materials, heavy equipment and safety barriers, and monitoring work and costs.

+ Monitors the SCADA system to determine the operating condition of all sanitary sewer pump stations and associated alarms.

+ Controls inventory by taking yearly inventory and procuring supplies and materials from vendors and the City's storehouse while following purchasing guidelines. Prepare daily timesheets and record materials used.

+ Supervises the maintenance of grounds by monitoring mowing, weeding, mulching, spraying of herbicides and litter removal at multiple stations.

+ Manages employees by inspecting job sites, evaluating staff performance, assigning workers to planned tasks and worksites, assisting crew when needed, reviewing time sheets, preparing reports, conducting performance evaluations and coordinating the orientation and on-going training of workers. Assists with job interviews.

+ Ensures compliance with safety measures by conducting safety inspections, informing employees about safety precautions, evaluating worksites for OSHA compliance, contacting Miss Utility, designing traffic patterns for repair crews, developing and enforcing a safety program and maintaining contact with city and state health and environmental officials.

+ Assists customers with wastewater concerns by meeting with them to answer questions, describe repairs and set time for service disruption and street closures.

+ Responds to emergencies by leading pump station teams and providing after hours response to sanitary sewer pump station issues.

+ Manages pump station maintenance through the City’s work order management system

+ Works with the Engineering and Technology Division for review of pump station design plans and general pump station Engineering issues

Education/Experience

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

More than four years utility maintenance/repair/construction experience.

Additional Information & Requirements

Valid commercial driver's license. CLASS "B" Commercial Driver's License is required for this position.

Additional, duty specific training and certification may be required within six months.

Work Hours: Monday - Friday, 7:00 a.m. - 3:30 p.m.

Work Locations: Combined Operations Center, 1316 Ballentine Blvd, Norfolk, VA 23502

This position is designated as an 'Essential' position and you may be required to work extended, rotating, on call, nights, weekends, and/or holidays in response to emergencies or severe weather.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employee's name, department, and job title. If not, please indicate by typing "N/A."

03

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Associates/Vocational

+ Bachelor's Degree or higher

04

How many years of supervisory experience do you have?

+ I have less than 4 years of experience

+ I have 4 to 6 years of experience

+ I have 6 to 8 years of experience

+ I have 8 or more years of experience

05

This position requires maintenance of Wastewater Pump Stations. Please select the following you have experience in:

+ Wastewater

+ Repair/Maintenance of Pump Stations

+ Troubleshooting

+ Monitoring Supervisory Control and Data Acquisition (SCADA) system

06

How many years of utility maintenance/repair/construction experience do you have?

+ I have less than 4 years of experience

+ I have 4 to 6 years of experience

+ I have 6 to 8 years of experience

+ I have 8 or more years of experience

07

Please select the following you possess experience in:

+ Inspecting Job Sites

+ Monitoring Work and Costs

+ Designing Traffic Patterns for Crews

+ OSHA Compliance

08

Do you currently have a Class "B" Commercial Driver's License (CDL)?

+ Yes

+ No

09

I understand that this is an Essential position which means I may be required to work nights, weekends, rotating shifts, holidays in response to severe weather events and emergencies

+ Yes

+ No

10

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate "N/A" if you have not experienced any periods of unemployment.

11

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

12

Do you currently reside in the City of Norfolk?

+ Yes

+ No

13

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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