"Alerted.org

Job Description

A mortgage company is looking for a Lock Desk Specialist to join their growing team! The Lock Desk associate is responsible for managing mortgage rate locks and ensuring accurate pricing throughout the loan process. Each day, they review and process lock requests from loan officers, confirm eligibility and pricing using tools like Optimal Blue, and commit loans to investors under Best Efforts delivery terms. They monitor lock expirations, handle extensions, and maintain compliance with investor guidelines and company policies. Additionally, they communicate with internal teams to resolve discrepancies, support Non-QM loan scenarios, and keep detailed records to ensure smooth secondary market transactions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

1-2 years of experience in a lock desk

OB experience BE experience

Non-QM experience

Encompass experience