"Alerted.org

Job Description

The Senior Program Manager will be responsible for the oversight and coordination of large-scale programs that align with the organization's strategic objectives. This role involves managing project portfolios, overseeing a team of project managers, and ensuring the successful delivery of program outcomes. The ideal candidate will have expert knowledge of project and program management principles, methodologies, and tools. This role requires a high level of strategic planning, stakeholder engagement, and team leadership.

Duties/Responsibilities:

• Develop program strategies that effectively align with the company’s business goals.

• Design and implement long-term goals for project performance and oversee a team of project managers and support staff, ensuring effective delegation, coordination, and execution of projects.

• Promote professional development of team members through coaching, performance management, and training opportunities.

• Act as the primary contact for program stakeholders, maintaining strong relationships and keeping stakeholders informed of progress and issues.

• Facilitate stakeholder meetings and deliver detailed reports on program status to executive leadership and external partners.

• Manage program budgets and ensure financial accountability by tracking expenses and forecasting budget requirements for project sustainability.

• Perform cost-benefit analysis on programs, including risk assessment for resource allocation.

• Ensure program outputs meet quality standards agreed upon in the planning phase.

• Implement continuous improvement practices to enhance program effectiveness and efficiency.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Education and/or Experience

• Bachelor’s degree in Business Administration, Project Management, or a related field; advances degree preferred

• 7+ years of experience in program management, preferably in a related industry.

• Experience in strategic planning and business analysis.

• Proven track record of managing multiple large-scale projects or programs.

Required Skills/Abilities

• Proficiency in project management software (e.g., MS Project, Asana, Basecamp).

• Strong understanding of financial reporting and budgeting processes.

• Expertise in industry-specific tools and technologies related to project and program management.

• Front end UI experience, experience with Jira, confluence, Atlassian is a must

• Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams.

• Ability to resolve conflicts and handle stress effectively.

• Strong problem-solving skills and the ability to think strategically and analytically

• Capable of synthesizing complex information into actionable plans. · PMP, PgMP, or similar certifications strongly preferred.

• SAFE framework, Agile, Scrum experience