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Meet the Team

The SRE Pipelines Team, part of the SRE Engineering Enablement org** **is responsible for** **building and running automated, fast, and reliable CI platforms and Dev Environments that allow our 1200+ engineers to test, build, deploy, and** **observe** **all of** **the services and infrastructure used by Meraki. Meraki's high growth rate means our processes and tooling must be highly scalable and efficient. The primary goal of this team is to enable our engineering team's work to be as joyful and efficient as possible by simplifying their** **user-experience** **. Happy engineers are productive** **engineers** **and we are striving to transform our toolchain to apply the best of modern DevOps tools tooling and practices, bringing to bear open source and best-in-class platforms wherever possible.

As a manager at Meraki, you will provide architectural leadership, review code and designs, and debug existing features. You will be a strong mentor, nurturing a collaborative environment where your team can do their best work. In this highly technical role you will also make your own direct contributions to our code base, but your primary focus will be on team execution and development.

Your Impact

Holding regular one-on-ones with your team, ongoing coaching and mentorship, writing performance evaluations, and compensation planning.

Helping your team navigate decisions between in-house solutions and open source products; striking a balance between self-learning, formal training, conferences, and commercial support.

Be an advocate for security best practices in the tools and processes that your team develops.

Be a champion for SRE practices within your own team and across the wider engineering organization. Work with other engineering managers to grow our culture of automation and reliability.

Work with your tech lead to develop a 2-3 year roadmap for automation of maintenance and capacity planning efforts; additionally, assurances around our SLAs.

Working with your senior individual contributors to identify and scope areas for improvement; such as migrating from a vast collection of homegrown configuration management scripts to a modern, scalable configuration management tool. (We picked ansible)

Minimum Qualifications

You are interested in a leadership role because it allows you to work closely with others to help them achieve their best. You have a year of experience leading a team of 3+ people, or you're a senior individual contributor looking to move into a management role.

You have 5+ years of experience developing systems for large-scale production environments. Our stack is primarily ansible, elk, ruby and bash, but your experience might be with comparable tools.

You have experience building and supporting rapidly growing systems that balance time to market, usability, reliability, and technical debt.

You are never satisfied by just seeing something work. Your curiosity drives you to peek behind the curtain to gain a deeper understanding of what’s going on.

You are experienced with a variety of tools that help you manage, understand, and debug large, complex distributed systems.

Preferred Qualifications

Are interested in a leadership role because it allows you to work closely with others to help them achieve their best.

Have a software engineering background or an Infrastructure/SRE background. (Background in containerization is a big plus.)

Have experience leading teams that are tasked with owning and building CI platforms and pipelines (ex. GitLab, Jenkins, Git, Teamcity, etc) and tools for large engineering organizations (1200+ engineers).

Familiarity with DORA and SPACE published DevOps measurement metrics.

Have inspired and guided teams to significant improvements and evolution in developer efficiency through automation and tooling using a bottom-up prioritization/planning process.

Have formal project management qualifications, or experience successfully coordinating large, multi-team projects.

Believe that development and operations are best carried out in close co-operation; all our teams are developers, and own what they create.

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Keywords: SRE, Site Reliability Engineering, Engineering Enablement, Release Engineering, Developer Tools, Software Engineering, GitLab, GitHub, CI/CD, Jenkins, Artifactory, Terraform, Docker, Kubernetes, Ansible, Athena

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $183,800.00 to $263,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

+ 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

+ Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

+ Additional paid time away may be requested to deal with critical or emergency issues for family members

+ Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;

+ 1% of incentive target for each 1% of attainment between 75% and 100%; and

+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$183,800.00 - $303,100.00

Non-Metro New York state & Washington state:

$163,600.00 - $269,800.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.