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  • Supervisory Passport Program Manager

    US Secret Service (Washington, DC)



    Apply Now

    Summary Joining the Secret Service, Office of Intergovernmental and Legislative Affairs, Liaison Division will allow you to be responsible for ensuring all Passport Section personnel maintain compliance with directives from the Department of State Foreign Affairs Manual (FAM) and all USSS policies and guidelines. For definitions of terms found in this announcement, please click here. Responsibilities The selectee will serve as a Supervisory Passport Program Manager in the Office of Intergovernmental and Legislative Affairs, Liaison Division. Typical work assignments include: Serving as principal advisor on passport and visa issues and represents the agency at conferences, training, and meetings. Providing expert guidance on issues related to the use and retention of passports. Supervising program staff to include recruitment/hiring, performance management/evaluations, employee relations, development and promotes acceptance and adherence to a productive and harassment free work environment. Developing and implementing an ongoing program assessment to provide an effective exchange of information on the passport and visa issuance and compliance process. Preparing reports and correspondence on behalf of senior management. Developing briefings and communicating compliance initiatives to applicable stakeholders, serving as the primary liaison regarding questions concerning passports and visas. Apply for this exciting opportunity to impact the agency's ability to oversee the submissions for visa applications and official passports for foreign travel, while providing guidance to employees on initiatives in support of passport operations. This Supervisory Passport Program Manager position starts at a salary of $142,488.00, GS-14, step 1 with potential to $185,234.00, GS-14 step 10. Requirements Conditions of Employment U.S. Citizenship is required. Males born after 12/31/1959 must be registered for Selective Service If selected for this position, you will be required to: Obtain and maintain a Top-Secret Tier 5 clearance. For more information visit OPM Mythbuster Page. Submit to random drug testing while you occupy the position. May be subject to a one-year probationary period for supervisors/managers. As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying. You qualify for the GS-14 level (starting salary $142,488.00) if you possess one year of specialized experience equivalent to the GS-13 level performing duties such as: Coordinating with internal and external stakeholders, including senior management, other federal agencies, and external organizations, to address passport and visa-related issues. Supervising staff by assigning work, reviewing performance, identifying training needs, or resolving minor personnel issues. Evaluating passport and visa policies, procedures, and regulations to provide guidance to staff and stakeholders, ensuring proper use and retention of passports. Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current competitive service employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50, "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply. The qualification requirements listed above must be met by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Additional Information DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to [email protected]. More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade and unit occur. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. The Secret Service prohibits employees from having visible body markings (including but not limited to tattoos, body art, and branding) on the head, face, neck, hand and fingers (any area below the wrist bone) (exception: a single conservative and unobtrusive tattoo in the form of a ring is authorized on one finger). DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

     


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