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The Business:

Citi Wealth is one of Citi’s five core businesses and a primary growth business, driving

significant value for the firm. We empower the most ambitious individuals, families, and

institutions by integrating our CIO led global intelligence and custom Wealth solutions with

Citi’s extensive capabilities across banking, markets, lending, and capital solutions. Our

comprehensive reach spans the U.S. Retail Bank, Citigold/Citi Private Client, Wealth at

Work, and the Private Bank, enabling us to advise affluent, high-net worth and ultra-high

net-worth clients on creating and compounding Wealth across diverse markets, economic

cycles, and generations.

Responsibilities:

The COO plays the important role of partnering with the Head of Wealth to run the day-to-

day operation of the business. This role drives excellence across all our Wealth business

platforms through effective Business Execution in support of our client-facing and product

businesses, budget and expense management, Risk & Controls for Wealth, Transformation

activities, and Regulatory remediation. In addition, the COO is focused on our Client

Platform improvements and business digitization and ensuring we are at the front line of

technology with regards to our Data, Analytics and AI Innovation. The COO aligns the work

of various functional teams supporting our continued progress towards client excellence,

operational excellence, and risk & controls.

+ Works closely with the Head of Wealth and senior leadership team to execute our Wealth strategy.

+ Establish and manage a robust governance framework for the execution and tracking of Strategic Initiatives.

+ Leads Change Management initiatives across Wealth as designated by the Head of Wealth.

+ Responsible for the strategic planning, execution, and seamless integration of US Retail Bank into the Wealth organization, a priority for 2026.

+ In partnership with Business, Finance and HR, responsible for business planning, business reviews and business performance, budgeting, and expense management.

+ Leadership of Wealth’s workforce management council and associated deliverables to meet transformation and regulatory requirements.

+ Coordinates with the business the Wealth Technology book of work and partners with Technology to drive implementation.

+ Oversees Data Management for Wealth, in partnership with the Chief Data Office.

+ Identifies client pain points and root causes to implement procedural and technology changes to improve the Citi’s client experience.

+ COO leads our business supervision and oversight function. In addition, the COO strengthens our 1st LOD focus on AML/financial crimes detection in support of our Wealth businesses.

+ Partners with the Controls team to ensure compliance with external regulations, internal policies, and local country compliance (including KYC). Focus on high quality internal controls. Supports Wealth businesses for Audit and Regulatory inquiries or reviews.

+ Responsible for the management of our Real Estate footprint.

+ Ensures a realistic succession plan is in place for key roles in the COO organization. In partnership with HR, executes Citi’s Talent agenda and oversees Talent development activities within the COO organization.

Qualifications:

+ Demonstrated experience in stakeholder management. Able to develop a level of credibility to influence leaders across the organization.

+ Understanding corporate governance frameworks as well as regulatory requirements.

+ Prior business management experience, ideally in Wealth.

+ Disciplined execution supporting business growth and expense management goals. Operational excellence and process orientation.

+ Change leadership to articulate Wealth COO Strategy, communicate it effectively,

+ inspire teams and drive change.

+ Demonstrated evidence of building an organization’s capacity by embedding talent management into the business as a core strategy.

+ An ability to create a culture of accountability while introducing innovative solutions, business opportunities or methods that can be measured by financial improvement that strengthen Citi for the long-term.

+ Demonstrated people leadership skills

+ Wealth COO ensures alignment with Citi COO organization by partnering with the business and function COO peers on Citi Initiatives.

+ Licenses required - Series 7 and 24

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$250,000.00 - $500,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jan 08, 2026

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.