• Part-Time Systems Administrator

    Market My Market (Charlotte, NC)


    About the Role

    We're a growing digital marketing agency seeking a reliable, detail-oriented Systems Administrator to support our team of 50+ remote employees and contractors. This part-time contract role is essential to keeping our operations running smoothly—from onboarding new team members to managing the tools and hardware that power our work.

    Responsibilities

    User Support & Onboarding

     

    + Set up accounts and provision access for new employees and contractors

    + Serve as the first point of contact for troubleshooting software, hardware, and access issues

    + Create and maintain documentation for common processes and FAQs

     

    Hardware & Inventory Management

     

    + Order, track, and manage hardware inventory (laptops, peripherals, etc.)

    + Coordinate equipment shipping for remote team members

    + Handle offboarding equipment retrieval and redeployment

     

    Systems Administration

     

    + Manage user permissions across our tech stack

    + Maintain security protocols, including password management via Bitwarden

    + Support integrations and automations through Zapier

     

    HubSpot & Automation Management

     

    + Administer HubSpot instance including user management, permissions, and team structure

    + Build and maintain workflows, sequences, and automation within HubSpot

    + Create and manage integrations between HubSpot and other tools in our stack

    + Develop cross-platform automations using Zapier to streamline operations

    + Troubleshoot and optimize existing automations to improve team efficiency

     

    Tech Stack

     

    Administrative Tools (Primary) Google Workspace, Slack, Zoom (Phone/Revenue Accelerator), Bitwarden, Asana, Gusto, Guideline, QuickBooks, Zapier, Zight, Adobe

     

    Marketing & Automation Tools (Primary) HubSpot (CRM, Marketing Hub, workflows, sequences)

     

    SEO & Marketing Tools (Secondary) Ahrefs, CallRail, SurferSEO, Screaming Frog, Semrush, Canva, Grammarly, Elementor, RankMath, Gravity Forms, Keyword.com, Anthropic, OpenAI

    Qualifications

    + 3+ years of experience in IT support or systems administration

    + Hands-on experience with HubSpot administration, including workflows, sequences, and user management

    + Proficiency building automations in Zapier or similar platforms

    + Strong understanding of how marketing and sales tools integrate with one another

    + Familiarity with SaaS tools, user provisioning, and access management

    + Strong troubleshooting skills and a patient, service-oriented approach

    + Highly organized with excellent attention to detail

    + Trustworthy and comfortable handling sensitive employee and financial data

    + Strong written communication skills

    + Availability during East Coast business hours with reliable responsiveness

    + Must be able to work as an independent contractor (1099)

    Nice to Have

    + HubSpot certifications (Admin, Marketing Software, etc.)

    + Experience with HubSpot API or custom integrations

    + Experience supporting a remote-first or distributed team

    + Familiarity with digital marketing workflows and campaign operations

    + Experience with MDM (mobile device management) solutions

     

    Compensation

     

    + $18 - $22 per hour

     

    We're looking for someone who takes ownership, communicates clearly, and genuinely enjoys helping people solve problems. If that sounds like you, we'd love to hear from you.

     

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