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Sr. Health & Disability Insurance Claims Analyst
- DXC Technology (Nashville, TN)
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Job Description:
**DXC Technology (NYSE: DXC)** empowers global enterprises to operate mission-critical systems while modernizing their IT environments, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Many of the world's largest companies and public-sector organizations rely on DXC to deliver excellence across the Enterprise Technology Stack-driving performance, competitiveness, and customer experience. Learn more at **DXC.com** .
At DXC, we use the power of technology to deliver essential IT services that help clients modernize operations and drive innovation across their entire IT infrastructure. Our services span the Enterprise Technology Stack, including business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace solutions.
Within **DXC Insurance Services** , we help clients optimize and transform operations, reduce costs, automate complex business processes, and build agile channels for growth. We combine expertise, technology, and industry best practices to enhance customer experience and enable long-term transformation.
Responsible for claims services and adjudication of health and disability insurance claims, ensuring accuracy, compliance, and high-quality service delivery.
Essential Job Functions:
+ Execute health and disability claims adjudication and processing, learning from experienced team members while maintaining focus on accuracy.
+ Adjudicate moderate to complex claims, evaluating multiple claim types confidently.
+ Analyze insurance contracts and system information to ensure correct application of provisions.
+ Gather and review medical, financial, and occupational information related to claims.
+ Communicate regularly with insured parties and insurance carriers to provide claim updates and request information.
+ Input sensitive information into the claims system accurately and securely.
+ Draft professional, polished correspondence related to complex claim matters.
+ Collaborate with senior analysts, managers, and other staff to meet team objectives.
+ Monitor reports to ensure adherence to internal service level standards and regulatory compliance.
+ Assist in process improvement initiatives, data analysis, and identification of process bottlenecks.
+ Participate in documenting and updating process guidelines.
+ Support the team in achieving performance targets and quality standards.
Basic Qualifications:
+ General understanding of life and annuity operations.
+ Advanced knowledge of policy coverages, including disability, medical, and life insurance riders (e.g., premium waivers, accelerated death benefits, long-term care).
+ Bachelor's degree in a relevant field, or equivalent combination of education and experience.
+ Typically 3+ years of experience in the health and disability insurance industry, with at least 1 year in a similar role.
+ Proven experience in health and disability claims adjudication or related work.
+ Proficiency in claims processing, adjudication, and process optimization.
+ Strong MS Office skills.
+ Continuous learner, staying up-to-date with industry knowledge and technology.
Preferred Qualifications:
+ Advanced degree in a relevant field.
+ Relevant certifications (e.g., ICA, LOMA, NY Independent Claims Adjuster License) or substantial relevant work experience.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link (https://mandatoryview.com/?licenceid=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&producttype=onlineapplicant)
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email ([email protected]) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._
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Sr. Health & Disability Insurance Claims Analyst
- DXC Technology (Nashville, TN)